Fill in the Blanks PROF 11Online version Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence Apply the values of compassion, altruism and advocacy in inter/professional contexts Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence Apply the values of compassion, altruism and advocacy in inter/professional contexts Acknowledge the importance of effective communication and demonstrate relevant written and oral communicative competence Apply the values of compassion, altruism and advocacy in inter/professional contexts by Zainab Nabeel 1 READABILITY Giving patients a printed brochure does not either learning or behavior change typically some type of interaction between patient and healthcare provider is needed Giving patients a printed brochure that they can neither read nor virtually guarantees that no patient learning or behavior change will occur in relation to the content of the brochure . Well - written printed materials can provide valuable information for self - care behavior in a format easy for patients to use as reference for their own health The same applies to online materials History taking tool More than just completing a form Medical and health history Basis for all treatment rendered The chart or ( ) is a legal record of treatment provided . All information must be documented precisely and accurately . History taking : Taking a patient history and recording the information are essential to the process First step in examination process First impressions count ? Patients will make decisions about the process ( and you ) in the first minutes of the meeting . Establish a with the patient Chief complaint Statement by patient giving details of the most significant symptoms or signs of illness Balance open - ended questions ( what , how , why , when ) with yes / no questions Ask - questions Avoid leading questions Explore responses ( non - compliance ) Avoid medical ? Keep it simple Avoid judgmental comments
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