Froggy Jumps Provider Eligibility & 834 Tool Knowledge CheckOnline version Provider Eligibility & 834 Tool Knowledge Check by Training Team 1 What is ePaces? a A system that houses Fidelis Recipient Data b A system that houses 834 Recipient Data c A system that houses Medicaid Recipient Data 2 What does NOT MA eligible mean in ePaces? a Does not have Medicaid plan b Does not have Active Medicaid based on the information keyed in. c Does not have Active Medicare based on the information keyed in. 3 When checking eligibility, what plans may reference ePaces? a NYM and HARP b HARP and Medicaid c NYM and Essentials 4 What is a scenario in which we use ePaces? a Check if child is listed as born or unborn b Check if the Medicaid is another state c Check if the member has a different DOB 5 What information from the demographic card do we use to check the 834? a Name & DOB b SSI c Claim Status 6 When checking eligibility, what plans reference HBX 834 Enrollment Search Tool? a NYM, EP, and HBX b CHP, EP, and HBX c Medicaid, EP, and CHP 7 If provider says an EP member is active but Salesforce says they are Inactive, what do you do? a Check the member 360 to see if they are eligible b Check the ePAces to see if they are eligible c Check the 834 to see if they are eligible 8 What if the member had a HARP plan? a Check 834 to see if they are eligible. b Check ePaces to see if they are eligible. c Check member 360 to see if they are eligible.
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