Fill in the Blanks Essential elements of communication skillsOnline version the 7 Essential elements of communication skills by Alua Tursunhanova 1 Listening Being Patient Being Concise Being Clear Non-verbal Communication Being Confident Being Personable - Strong observational skills to fully understand the message being conveye d 2 Being Concise Non-verbal Communication Being Personable Concise Being Confident Being Patient Being Clear Being - Using fewer , well - chosen words to convey your messag e 3 Being Personable Being Confident Being Concise Being Patient Being Clear Non-verbal Communication Confident Being - The right message with the appropriate non - verbal communicatio n 4 Non-verbal Communication Being Personable Personable Being Patient Being Being Confident Being Concise Being Clear - A friendly tone and a simple smile can go a long wa y 5 Non-verbal Communication Being Being Concise Being Patient Being Confident Being Clear Patient Being Personable - Being composed and not rushing when conveying your messag e 6 Clear Being Being Personable Non-verbal Communication Being Patient Being Clear Being Concise Being Confident - Choosing the right words to deliver a message that's easy to understan d 7 Non-verbal Communication Body Listening language Being Clear Being Personable Being Concise like posture , gestures and eye movemen t