Matching Pairs TIQ Competency FrameworkOnline version Read the behavioral indicators and match each of them to the applicable competency. by Abdelkader Younes Zekri 1 Identifies any conflict or resistance within the team, finds the causes and resolves issues by eliminating the causes 2 Observes and analyses without prejudice or misconceptions 3 Persists and adopts different approaches if initial attempts are not successful 4 Listens carefully and asks pertinent questions to ensure understanding 5 Understands the company vision and mission 6 Performs work in compliance with company regulations and the code of conduct 7 Delegates projects/activities to foster the skillsets of the others 8 Comes up with ideas to address customer needs Strategic Thinking & Visioning Professionalism & Integrity Act for others Collaboration & Teamwork Communication & Influencing Observe Thoroughly Problem solving & Continuous Improvement People Development