Matching Pairs TIQ Competency FrameworkOnline version Read the behavioral indicators and match each of them to the applicable competency. by Abdelkader Younes Zekri 1 Observes and analyses without prejudice or misconceptions 2 Identifies any conflict or resistance within the team, finds the causes and resolves issues by eliminating the causes 3 Listens carefully and asks pertinent questions to ensure understanding 4 Comes up with ideas to address customer needs 5 Delegates projects/activities to foster the skillsets of the others 6 Persists and adopts different approaches if initial attempts are not successful 7 Performs work in compliance with company regulations and the code of conduct 8 Understands the company vision and mission Communication & Influencing Strategic Thinking & Visioning People Development Observe Thoroughly Problem solving & Continuous Improvement Professionalism & Integrity Collaboration & Teamwork Act for others