Matching Pairs TIQ Competency FrameworkOnline version Read the behavioral indicators and match each of them to the applicable competency. by Abdelkader Younes Zekri 1 Identifies any conflict or resistance within the team, finds the causes and resolves issues by eliminating the causes 2 Persists and adopts different approaches if initial attempts are not successful 3 Listens carefully and asks pertinent questions to ensure understanding 4 Performs work in compliance with company regulations and the code of conduct 5 Observes and analyses without prejudice or misconceptions 6 Comes up with ideas to address customer needs 7 Understands the company vision and mission 8 Delegates projects/activities to foster the skillsets of the others People Development Strategic Thinking & Visioning Observe Thoroughly Collaboration & Teamwork Act for others Communication & Influencing Professionalism & Integrity Problem solving & Continuous Improvement