EWTEC1 DialogueOnline version Dialogue by Patricia Machado Customer Hi! I need some help with my Internet connection. Technician Hello! Sure, I will be happy to help you with that. What is your name, please? Customer My name is Taylor. Linda Taylor. Technician Nice to meet you, Ma’am. My name is Brian. And how are you today? Customer I’m fine, thanks. And you? Technician I’m fine. So, how can I help you today?