Making a reservation(customer)Online version Practice the dialogue by david archambaud employee greetings + offering help You reason for calling + opening days and hours employee opening days and hours You Positive reaction + duration of visit? employee duration of visit You too long + special exhibits? employee most interesting exhibits You positive reaction + lunch facilities? employee lunch facilities You positive reaction + set a time? employee preferred date and time? You propose a date and time employee neg reaction + other date You decide on a proposed date employee date confirmation You positive reaction + time? employee time confirmation You gift shop? employee gift shop + items for sale You final positive reaction employee thanks and good byes
