Making a reservation (employeeOnline version Practice the dialogue by david archambaud You greetings + offering help teacher reason for calling + opening days and hours You opening days and hours teacher positive reaction + tour duration? You duration of visit teacher neg react + most interesting exhibits You most interesting exhibits teacher positive reaction + lunch facilities? You lunch facilities teacher positive reaction + set a time? You preferred date and time? teacher propose a date You gain time to think + negative reac + other dates? teacher decide on a day + repeat date You confirm date teacher time? You time confirmation teacher gift shop? You gift shop + items for sale teacher final positive reaction You thanks + good byes