Communicate to InfluenceOnline version This quiz will test your knowledge and understanding of essential skills like speaking concisely, listening to understand, and building trust. by Aswini Ramachandran 1 What is the primary goal of speaking concisely? a To use complex words to sound knowledgeable b To save time and deliver a clear message c To fill time during a conversation d To avoid direct answers 2 What is the most important aspect of listening to understand? a Preparing your response while the other person speaks b Avoiding eye contact to focus better c Paying full attention and asking clarifying questions d Interrupting to show your perspective 3 Which of these behaviors damages trust? a Following through on commitments b Being empathetic during conversations c Sharing false or exaggerated information d Actively listening to others' concerns