DEALING WITH COMPLAINTS IN THE RESTAURANTOnline version In this game, players must correctly order the steps involved in dealing with complaints in a restaurant setting. The goal is to understand the proper sequence of actions to effectively resolve customer issues. by Virginia Espinosa 1 Order the steps based on the typical sequence followed when addressing a customer complaint. Listen to the customer's complaint Investigate the complaint Acknowledge the issue Apologize for the inconvenience Provide a solution Follow up with the customer 2 Order the adjectives from least to most intense in terms of food complaints. spoiled inedible bland soggy unappetizing overcooked 3 Order the adjectives from least to most intense in terms of the complaint they convey. weak flat disgusting undrinkable bitter sour 4 Order the adjectives from least to most intense in describing payment complaints. outraged angry devastated displeased frustrated infuriated