DEALING WITH COMPLAINTS IN THE RESTAURANTOnline version In this game, players must correctly order the steps involved in dealing with complaints in a restaurant setting. The goal is to understand the proper sequence of actions to effectively resolve customer issues. by Virginia Espinosa 1 Order the steps based on the typical sequence followed when addressing a customer complaint. Provide a solution Acknowledge the issue Follow up with the customer Apologize for the inconvenience Investigate the complaint Listen to the customer's complaint 2 Order the adjectives from least to most intense in terms of food complaints. overcooked soggy bland spoiled unappetizing inedible 3 Order the adjectives from least to most intense in terms of the complaint they convey. undrinkable sour bitter weak flat disgusting 4 Order the adjectives from least to most intense in describing payment complaints. frustrated angry outraged devastated infuriated displeased