DEALING WITH COMPLAINTS IN THE RESTAURANTOnline version In this game, players must correctly order the steps involved in dealing with complaints in a restaurant setting. The goal is to understand the proper sequence of actions to effectively resolve customer issues. by Virginia Espinosa 1 Order the steps based on the typical sequence followed when addressing a customer complaint. Provide a solution Acknowledge the issue Listen to the customer's complaint Follow up with the customer Investigate the complaint Apologize for the inconvenience 2 Order the adjectives from least to most intense in terms of food complaints. overcooked unappetizing spoiled soggy bland inedible 3 Order the adjectives from least to most intense in terms of the complaint they convey. weak undrinkable bitter sour disgusting flat 4 Order the adjectives from least to most intense in describing payment complaints. infuriated displeased frustrated angry devastated outraged