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Recepción del cliente en la oficina

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Recepción del cliente en la oficina

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About this activity

Análisis de las competencias y habilidades necesarias para brindar una buena atención al cliente

Created by

Cris Sarria
Cris Sarria
Colombia

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Recepción del cliente en la oficina
 

Recepción del cliente en la oficinaOnline version

Análisis de las competencias y habilidades necesarias para brindar una buena atención al cliente

by Cris Sarria
1

¿Cuales son los pasos a seguir para lograr una buena recepción de un cliente en una oficina?

2

¿Que se debe hacer cuando el cliente llega a la oficina?

3

¿Qué datos son importantes registrar cuando el cliente llega a la oficina?

4

¿Como debes tratar a los clientes en la oficina?

5

¿Que debes evitar mientras atiendes a un cliente?

6

¿Por qué es importante tener un ambiente agradable en la recepción?

7

¿Qué debes hacer si un cliente tiene una queja o problema?

8

¿Qué debes hacer para mostrar empatía hacia los clientes?

9

¿Por qué es importante vestir adecuadamente en la oficina?

10

¿Cual es el objetivo de una buena recepción del cliente en la oficina?

 
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