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Pelayanan Prima di Industri Perhotelan

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Pelayanan Prima di Industri Perhotelan

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About this activity

Cocokkan elemen dengan kategori pelayanan hotel.

Created by

ALIFIA PUTRI
ALIFIA PUTRI
Indonesia

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Pelayanan Prima di Industri Perhotelan
 

Pelayanan Prima di Industri PerhotelanOnline version

Cocokkan elemen dengan kategori pelayanan hotel.

by ALIFIA PUTRI
1

4G dalam industri perhotelan

2

5 Prinsip dasar dalam pelayanan prima

3

Karakteristik pelayanan prima

4

Pengalaman baik yang diharapkan tamu

5

sikap yang tidak mencerminkan pelayanan prima

6

"Product Knowledge" yang dimiliki seorang hotelier

7

langkah-langkah handling complaint

 
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