Matching Pairs DM Location ReviewOnline version Match information with its location in DM by Ms. Michelle 1 Contact Data 2 Activity Log 3 Memo 4 Customer Centric 5 User Tools Icon 6 General Information 7 Work Screen 8 Account Maintenance Icon 9 Boundaries- Customer Servicing Screen 10 Account Information- Customer Servicing Screen Year, Make, Model, & Title Status of vehicle Generic Task Assigment Due Date Change Late Fee Waiver A combination of contact dates and notes that are summaries, sorted by date and time Late Fee Days Additional General Information hyperlink Screen that houses complete customer profile & accounts Section where users set holds/promises and record the outcome of the call Update Garaging Address/Tax Location APR A permanent note; equivalent to the Hotline
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