Matching Pairs DM Location ReviewOnline version Match information with its location in DM by Ms. Michelle 1 Account Information- Customer Servicing Screen 2 Contact Data 3 Account Maintenance Icon 4 General Information 5 Memo 6 Work Screen 7 Customer Centric 8 Boundaries- Customer Servicing Screen 9 User Tools Icon 10 Activity Log Section where users set holds/promises and record the outcome of the call Late Fee Days Additional General Information hyperlink A permanent note; equivalent to the Hotline APR Update Garaging Address/Tax Location Screen that houses complete customer profile & accounts A combination of contact dates and notes that are summaries, sorted by date and time Year, Make, Model, & Title Status of vehicle Generic Task Assigment Due Date Change Late Fee Waiver
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