Matching Pairs DM Location ReviewOnline version Match information with its location in DM by Ms. Michelle 1 Account Information- Customer Servicing Screen 2 Account Maintenance Icon 3 Activity Log 4 Work Screen 5 Contact Data 6 Memo 7 User Tools Icon 8 General Information 9 Boundaries- Customer Servicing Screen 10 Customer Centric Screen that houses complete customer profile & accounts A permanent note; equivalent to the Hotline APR Year, Make, Model, & Title Status of vehicle A combination of contact dates and notes that are summaries, sorted by date and time Late Fee Days Update Garaging Address/Tax Location Generic Task Assigment Due Date Change Late Fee Waiver Additional General Information hyperlink Section where users set holds/promises and record the outcome of the call