Matching Pairs Management Objectives – Chapter 4Online version Key objectives in management. by Geraldine Lopez 1 A lign, Plan and Organize (APO) 2 Build, Acquire and Implement (BAI) 3 Monitor, Evaluate and Assess (MEA) 4 Deliver, Service and Support (DSS) addresses performance monitoring and conformance of I&T with internal performance targets, internal control objectives and external requirements addresses the overall organization, strategy and supporting activities for I&T. addresses the operational delivery and support of I&T services, including security. treats the definition, acquisition and implementation of I&T solutions and their integration in business processes. 1 Processes 2 Culture, ethics and behavior 3 Services, infrastructure and applications 4 Organizational structures 5 Principles, policies and frameworks 6 Information 7 People, skills and competencies are required for good decisions, execution of corrective action and successful completion of all activities. describe an organized set of practices and activities to achieve certain objectives and produce a set of outputs the key decision-making entities in an enterprise translate desired behavior into practical guidance for day-to-day management. ipervasive throughout any organization and includes all information produced and used by the enterprise. include the infrastructure, technology and applications that provide the enterprise with the governance system for I&T processing. of individuals and of the enterprise are often underestimated, as factors in the success of governance and management activities. 1 V ariants 2 Generic apply in principle to any situation. They are generic in nature and generally need customization before being practically implemented are based on generic components but are tailored for a specific purpose or context within a focus area 1 Focus area 2 Design factors certain governance topic, domain or issue that can be addressed by a collection of governance and management objectives and their components. are factors that can influence the design of an enterprise’s governance system and position it for success in the use of I&T. 1 Growth/Acquisition 2 Innovation/Differentiation 3 Client Service/Stability 4 Cost Leadership The enterprise has a focus on growing (revenues) The enterprise has a focus on offering different and/or innovative products and services to their clients. The enterprise has a focus on providing stable and client-oriented service. The enterprise has a focus on short-term cost minimization 1 EG01, EG02, EG03, EG04, Financial 2 EG05, EG06, EG7, Customer 3 EG12, EG13 Growth 4 EG08, EG09. EG10 Internal Managed digital transformation programs, Product and business innovation Optimization of inter business proc functionality, Optimization of bus proc costs, Staff skills, motiv and productivity, Compliance with inter pol Portfolio of competitive products and services, Managed business risk, Compliance with external laws and regulations. Quality of financial information Customer-oriented service culture, Business-service continuity and availability, Quality of management information 1 IT implementation methods 2 Sourcing model for IT 3 Risk profile 4 Technology adoption strategy 5 Threat landscape 6 Role of IT 7 I&T-related issue 8 Compliance requirements 9 Enterprise size Can be classified as First mover, Follower, Slow adopter Compliance requirements to which the enterprise is subject can be classified in: Low compliance req, Normal compliance req, High compliance req Can be classified in; Large and Small Can be classified in Support, Factory, Turnaround, Strategic identifies the sort of I&Trelated risk to which the enterprise is currently exposed and indicates which areas of risk are exceeding the risk appetite. Related method for an I&T risk assessment for the enterprise Adopts classifications as: Outsourcing, Cloud, Insourced, Hybrid under which the enterprise operates can be classified in Normal and High Can be classified in Agile, DeveOps, Traditional, and Hybrid
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