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Magento Hide n' Seek Part 1

Map Quiz

(1)
Played 12 %Accuracy 95 Average time 02:26

About this activity

Part 1 is a good way to make sure that you can locate quick information details regarding customer information, order dates, and resources that will help you on any call.

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Magento Hide n' Seek Part 1
 

Magento Hide n' Seek Part 1Online version

Part 1 is a good way to make sure that you can locate quick information details regarding customer information, order dates, and resources that will help you on any call.

by Katelyn Coughley
1 Customer Name 2 Customer Email 3 Order Number 4 Order Date 5 Carry Order ID 6 Exchanges 7 Returns 8 Repairs 9 Order View - Comments History 10 Order View - Accommodations 11 Order View - Order Tracking 12 Order View - Exchanges 13 Order View - Returns 14 Action Bar

Explanation

The order number will be our reference point for tickets, customers and any further actions regarding this order.

Important information that will help you determine order timeline, refunds, 365 night trial timeline and their current warranty options. (Trial and Warranty timelines go based on the DELIVERY date.)

Clicking the blue hyperlink Carry Order ID will then open the page that provides you the detailed information regarding mattress and furniture deliveries.

Quick details regarding what item was exchange, the status of the exchanged, if it was a warranty replacement, and when it was processed.

Quick details regarding what item was returned, the status of the return, if the processing fee was waived, and when it was processed.

Quick details of a repair status and when it was processed.

This section will show you who and what has been processed on this particular Magento order. It gives you a detailed log of any actions taken from the point of sale.

An important tool that will give you a brief explanation of who refunded the customer, why they received the refund and when it was processed.

Track individual items from mattress, furnishing and bedding shipments.

An important tool that will give you a brief explanation of who exchanged the item, why the customer wanted to exchange, whether it was a warranty or not, and when it was processed.

An important tool that will give you a brief explanation of who exchanged the item, why the customer wanted to exchange, whether it was a warranty or not, and when it was processed.

As you scroll down your screen, your action bar remains available. Your action bar contains the tools for you to utilize on Magento when handling different processes.

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