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Creative Troubleshooting Quiz

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Troubleshooting cycle basics

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Malaysia

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Creative Troubleshooting Quiz
 

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Creative Troubleshooting QuizOnline version

Troubleshooting cycle basics

by NABIHAH RAMLY
1

What is the first step in the Simplex Troubleshooting 8-step cycle?

2

Which step involves understanding different people’s viewpoints on the situation?

3

What does the 'Problem definition' step emphasize?

4

Two questions to refine the problem during problem definition are: Why? and What is stopping you?

5

Which step focuses on generating as many ideas as possible?

6

What tools are mentioned for selection and evaluations?

7

Which step involves deciding how to develop the chosen idea?

8

What is the purpose of the Planning step?

9

Which techniques fall under selection and evaluations?

10

What comes after planning in the cycle before selling the idea?

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