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Servicio al Cliente: Valores Corporativos

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Servicio al Cliente: Valores Corporativos

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Played 76 %Accuracy 84 Average time 03:58
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Valores en acción

Created by

WILSON
WILSON
Ecuador

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Servicio al Cliente: Valores Corporativos
 

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Servicio al Cliente: Valores CorporativosOnline version

Valores en acción

by WILSON
1

¿Qué valor implica actuar con honestidad y coherencia en cada trato con el cliente?

2

¿Qué valor impulsa buscar nuevas ideas para mejorar la experiencia del cliente?

3

¿Qué valor fomenta coordinar esfuerzos para resolver necesidades del cliente?

4

¿Qué valor se refiere a lograr metas empresariales sin perder la calidad del servicio?

5

¿Qué valor prioriza entender y satisfacer las necesidades del cliente de forma proactiva?

6

En una queja de cliente, ¿qué valor guía la respuesta más adecuada y respetuosa?

7

¿Qué valor se pone en práctica al entregar resultados consistentes que fortalecen la confianza del cliente?

8

¿Qué valor invita a compartir responsabilidades para resolver un problema del cliente?

9

¿Qué valor implica decir la verdad incluso cuando es difícil para mantener la credibilidad?

10

¿Qué valor buscaría soluciones creativas para superar obstáculos en la atención al cliente?

 
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