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ASAC-m3-cap3-p34

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ASAC-m3-cap3-p34

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Curso actualización seguridad atención ciudadano módulo aseguramiento capítulo 4 slide 3

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About Fill in the Blanks
sds
colombia
232 times made

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Suarez Caballero, Clara Valeria
Suarez Caballero, Clara Valeria
Colombia

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ASAC-m3-cap3-p34Online version

Curso actualización seguridad atención ciudadano módulo aseguramiento capítulo 4 slide 3

by Suarez Caballero, Clara Valeria
1

seguridad competencia servidor competencia entidad amabilidad tiempos petición interrumpirlo interés

Al finalizar la llamada despídase con , deje en alto el nombre de la .

Tener en cuenta los establecidos para responder , especialmente si el usuario ha interpuesto un derecho de .

Si el conoce el tema por el cual pregunta el usuario debe orientarlo , darle detalles concretos , así no sea de su directa .

Usar un tono cálido pero enérgico que demuestre en el mensaje e por ayudar .

Escuchar con atención lo que necesita el usuario , sin , incluso si la solicitud no fuera de del servidor que respondió la llamada .