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Yours faithfully,

Jakub Malek

I'm very disappointed about this because I am planning to give the watch to my girlfriend as a birthday present.

Re: order number 3809TC

I recently ordered a running watch from your online store.

I received it this morning, but it is completely different from the photo on the website. It is a different colour and a different shape. Also, the website says that it comes with "a beautiful presentation box". I didn't receive the box.

Dear Sir/Madam,

I am going to return the original watch. Could you please send me the watch that is in the photo on the website, and the presentation box, as soon as possible?

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