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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

notification review consignee's unintended shipper's miscellaneous

In the folder we leave only information for any notificatio n

2

consignee call tracking movement action from agent work history shipper phone number

In expert search we check the last or scan available for the package

3

Access Point Center response unintended consignee's shipper's

In miscellaneous folder we document consignee's contac t

4

reschedule PM Log searches still waive check expert

In process we simulate both calls and we perfom .

5

CAR reschedule missed signature POD release consignee Driver SAR UTC

When we are not able to reach in a investigation , we should close it as .

6

POD documents lost package signatures

We attach whenever the gets delivered after investigation is create d

7

driver release signature name denial addressed misdelivery of addres discrepancy

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

address same different discrepancy missed signature misdelivered

In an zip codes are not the same and belong to centers .

9

misdelivery signature name signature investigation missed denial of signature available not

In a investigation package is delivered as addressed with a name on it but button is .

10

before Loss same next shipper's DFU consignee's unintended cnee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

misdelivery always previous not original missed signature address discrepancy names incorrect

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

DFU's eligibility date claim reschedule package Loss POD email


We send investigation to still check because of the dat e

13

not available loss DFU notification to still check DFU never always

In a investigation we send to shipper when email is available

14

6165 6151 DFU DFU investigation 6167 more less package 6163 lost

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking work closed status continued work history

Looking at section we check how the investigation will be .