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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

review miscellaneous notification shipper's unintended consignee's

In the folder we leave only information for any notificatio n

2

consignee call tracking movement shipper action from agent phone number work history

In expert search we check the last or scan available for the package

3

consignee's Access Point shipper's unintended Center response

In miscellaneous folder we document consignee's contac t

4

waive searches still reschedule check expert PM Log

In process we simulate both calls and we perfom .

5

CAR POD missed signature Driver consignee SAR release reschedule UTC

When we are not able to reach in a investigation , we should close it as .

6

signatures lost package POD documents

We attach whenever the gets delivered after investigation is create d

7

denial of addressed name driver release addres discrepancy misdelivery signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

misdelivered discrepancy missed signature different address same

In an zip codes are not the same and belong to centers .

9

name misdelivery signature missed investigation available not denial of signature signature

In a investigation package is delivered as addressed with a name on it but button is .

10

same consignee's before DFU next Loss shipper's unintended cnee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

address discrepancy missed signature incorrect previous misdelivery always original names not

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

reschedule POD DFU's Loss package date email claim eligibility


We send investigation to still check because of the dat e

13

DFU always not available loss to still check DFU notification never

In a investigation we send to shipper when email is available

14

6151 package DFU DFU investigation 6165 6167 more 6163 less lost

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work tracking work history continued closed status

Looking at section we check how the investigation will be .