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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

review unintended shipper's miscellaneous notification consignee's

In the folder we leave only information for any notificatio n

2

consignee work history shipper action from agent call tracking phone number movement

In expert search we check the last or scan available for the package

3

Center response shipper's Access Point unintended consignee's

In miscellaneous folder we document consignee's contac t

4

searches PM Log waive reschedule check still expert

In process we simulate both calls and we perfom .

5

SAR reschedule consignee missed signature POD release CAR Driver UTC

When we are not able to reach in a investigation , we should close it as .

6

POD documents lost package signatures

We attach whenever the gets delivered after investigation is create d

7

name of addres discrepancy driver release misdelivery denial addressed signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy same address different misdelivered missed signature

In an zip codes are not the same and belong to centers .

9

missed name misdelivery signature denial of signature available signature not investigation

In a investigation package is delivered as addressed with a name on it but button is .

10

same unintended cnee's DFU Loss before shipper's next consignee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

previous address discrepancy missed signature original always misdelivery not names incorrect

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

eligibility POD date DFU's package Loss claim email reschedule


We send investigation to still check because of the dat e

13

to still check always notification loss DFU DFU not available never

In a investigation we send to shipper when email is available

14

6165 lost 6167 less 6151 6163 package more DFU investigation DFU

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

closed continued status work tracking work history

Looking at section we check how the investigation will be .