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PI weekly activity 03.24

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    Andrea Goretty
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    Michelle Sarazua
    08:00
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    09:19
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

shipper's review unintended notification miscellaneous consignee's

In the folder we leave only information for any notificatio n

2

consignee work history phone number call tracking shipper movement action from agent

In expert search we check the last or scan available for the package

3

shipper's consignee's Center response unintended Access Point

In miscellaneous folder we document consignee's contac t

4

check reschedule PM Log searches still waive expert

In process we simulate both calls and we perfom .

5

Driver consignee CAR release SAR reschedule missed signature POD UTC

When we are not able to reach in a investigation , we should close it as .

6

documents POD signatures lost package

We attach whenever the gets delivered after investigation is create d

7

signature addressed denial of driver release misdelivery addres discrepancy name

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

different same address discrepancy missed signature misdelivered

In an zip codes are not the same and belong to centers .

9

missed misdelivery available investigation signature name signature not denial of signature

In a investigation package is delivered as addressed with a name on it but button is .

10

consignee's next shipper's Loss unintended cnee's before same DFU

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

missed signature incorrect original names previous always not misdelivery address discrepancy

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

package DFU's reschedule claim POD Loss email eligibility date


We send investigation to still check because of the dat e

13

not available to still check DFU never DFU loss always notification

In a investigation we send to shipper when email is available

14

more 6151 6165 DFU investigation lost 6167 less 6163 DFU package

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

continued status work history tracking work closed

Looking at section we check how the investigation will be .