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PI weekly activity 03.24

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  1. 1
    Andrea Goretty
    Andrea Goretty
    06:47
    time
    100
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  2. 2
    Miriam Lopez
    Miriam Lopez
    08:01
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    100
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  3. 3
    Peter de Leon
    Peter de Leon
    09:42
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    100
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  4. 4
    04:00
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    Maria L Cifuentes
    Maria L Cifuentes
    06:16
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    Waynne Barrios
    Waynne Barrios
    10:07
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    David A Estrada
    David A Estrada
    10:34
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    Jenn Guzman
    Jenn Guzman
    06:34
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    98
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  9. 9
    Michelle Sarazua
    Michelle Sarazua
    08:00
    time
    98
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  10. 10
    Natalin Jeronimo
    Natalin Jeronimo
    09:19
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    98
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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

shipper's unintended consignee's review notification miscellaneous

In the folder we leave only information for any notificatio n

2

phone number consignee action from agent call work history tracking movement shipper

In expert search we check the last or scan available for the package

3

Access Point unintended shipper's consignee's Center response

In miscellaneous folder we document consignee's contac t

4

expert still PM Log check reschedule waive searches

In process we simulate both calls and we perfom .

5

UTC consignee reschedule release POD SAR missed signature CAR Driver

When we are not able to reach in a investigation , we should close it as .

6

lost POD documents signatures package

We attach whenever the gets delivered after investigation is create d

7

name addres discrepancy driver release signature addressed misdelivery of denial

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

different address misdelivered discrepancy same missed signature

In an zip codes are not the same and belong to centers .

9

investigation denial of signature not signature name missed misdelivery signature available

In a investigation package is delivered as addressed with a name on it but button is .

10

next DFU Loss unintended cnee's shipper's before consignee's same

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

always misdelivery not incorrect names missed signature original previous address discrepancy

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

package POD date DFU's Loss email claim eligibility reschedule


We send investigation to still check because of the dat e

13

to still check always DFU not available notification loss never DFU

In a investigation we send to shipper when email is available

14

6167 DFU investigation package 6165 6163 6151 less DFU more lost

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking work closed status continued work history

Looking at section we check how the investigation will be .