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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

miscellaneous shipper's review notification unintended consignee's

In the folder we leave only information for any notificatio n

2

consignee action from agent work history tracking phone number shipper movement call

In expert search we check the last or scan available for the package

3

Center response shipper's unintended consignee's Access Point

In miscellaneous folder we document consignee's contac t

4

searches reschedule check still expert PM Log waive

In process we simulate both calls and we perfom .

5

POD UTC missed signature Driver CAR reschedule release consignee SAR

When we are not able to reach in a investigation , we should close it as .

6

documents package POD lost signatures

We attach whenever the gets delivered after investigation is create d

7

denial signature addres discrepancy name of misdelivery driver release addressed

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

address discrepancy same missed signature different misdelivered

In an zip codes are not the same and belong to centers .

9

denial of signature available name signature not missed signature investigation misdelivery

In a investigation package is delivered as addressed with a name on it but button is .

10

before unintended cnee's DFU shipper's next same consignee's Loss

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

incorrect missed signature always address discrepancy previous names original not misdelivery

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

email eligibility claim POD reschedule Loss DFU's date package


We send investigation to still check because of the dat e

13

never DFU loss notification to still check always DFU not available

In a investigation we send to shipper when email is available

14

6163 less DFU 6165 6151 package lost DFU investigation 6167 more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking work status work history continued closed

Looking at section we check how the investigation will be .