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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

miscellaneous shipper's review unintended notification consignee's

In the folder we leave only information for any notificatio n

2

call consignee shipper movement tracking work history action from agent phone number

In expert search we check the last or scan available for the package

3

Access Point unintended shipper's Center response consignee's

In miscellaneous folder we document consignee's contac t

4

check reschedule waive PM Log searches still expert

In process we simulate both calls and we perfom .

5

CAR POD UTC release Driver missed signature SAR reschedule consignee

When we are not able to reach in a investigation , we should close it as .

6

POD package documents signatures lost

We attach whenever the gets delivered after investigation is create d

7

addres discrepancy name driver release addressed misdelivery of denial signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

address same different discrepancy misdelivered missed signature

In an zip codes are not the same and belong to centers .

9

denial of signature name investigation signature misdelivery missed signature available not

In a investigation package is delivered as addressed with a name on it but button is .

10

before consignee's same shipper's unintended cnee's next Loss DFU

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

incorrect original previous missed signature not names always misdelivery address discrepancy

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

POD claim package eligibility date email Loss reschedule DFU's


We send investigation to still check because of the dat e

13

notification DFU to still check DFU not available loss always never

In a investigation we send to shipper when email is available

14

DFU 6163 6151 lost package more less DFU investigation 6167 6165

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

continued status closed tracking work work history

Looking at section we check how the investigation will be .