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PI weekly activity 03.24

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    Michelle Sarazua
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

unintended consignee's shipper's notification review miscellaneous

In the folder we leave only information for any notificatio n

2

call work history phone number action from agent shipper movement consignee tracking

In expert search we check the last or scan available for the package

3

Center response unintended shipper's consignee's Access Point

In miscellaneous folder we document consignee's contac t

4

still reschedule expert check searches PM Log waive

In process we simulate both calls and we perfom .

5

CAR reschedule UTC release SAR Driver POD missed signature consignee

When we are not able to reach in a investigation , we should close it as .

6

lost package POD documents signatures

We attach whenever the gets delivered after investigation is create d

7

denial signature name misdelivery addressed driver release addres discrepancy of

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy misdelivered different same address missed signature

In an zip codes are not the same and belong to centers .

9

not signature signature misdelivery missed investigation available name denial of signature

In a investigation package is delivered as addressed with a name on it but button is .

10

consignee's unintended cnee's shipper's next before same Loss DFU

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

misdelivery address discrepancy original not always incorrect missed signature previous names

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

email eligibility POD package reschedule DFU's claim Loss date


We send investigation to still check because of the dat e

13

never notification DFU always to still check loss DFU not available

In a investigation we send to shipper when email is available

14

package 6167 6151 6165 6163 more DFU DFU investigation lost less

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work history status work closed tracking continued

Looking at section we check how the investigation will be .