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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

notification miscellaneous unintended consignee's review shipper's

In the folder we leave only information for any notificatio n

2

phone number movement shipper tracking work history consignee action from agent call

In expert search we check the last or scan available for the package

3

consignee's Center response shipper's Access Point unintended

In miscellaneous folder we document consignee's contac t

4

expert still PM Log waive check searches reschedule

In process we simulate both calls and we perfom .

5

missed signature UTC Driver POD consignee reschedule release SAR CAR

When we are not able to reach in a investigation , we should close it as .

6

signatures POD documents package lost

We attach whenever the gets delivered after investigation is create d

7

driver release signature of denial misdelivery addres discrepancy name addressed

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy same misdelivered different address missed signature

In an zip codes are not the same and belong to centers .

9

investigation not misdelivery missed signature signature name denial of signature available

In a investigation package is delivered as addressed with a name on it but button is .

10

DFU same unintended cnee's Loss shipper's consignee's before next

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

incorrect missed signature always address discrepancy names original not previous misdelivery

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

DFU's claim POD reschedule date eligibility Loss package email


We send investigation to still check because of the dat e

13

to still check DFU notification never loss DFU not available always

In a investigation we send to shipper when email is available

14

more less 6165 6163 6151 6167 lost DFU DFU investigation package

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking status work closed continued work history

Looking at section we check how the investigation will be .