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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

miscellaneous unintended shipper's consignee's notification review

In the folder we leave only information for any notificatio n

2

consignee work history tracking phone number action from agent call movement shipper

In expert search we check the last or scan available for the package

3

shipper's consignee's Access Point Center response unintended

In miscellaneous folder we document consignee's contac t

4

check PM Log expert searches waive reschedule still

In process we simulate both calls and we perfom .

5

POD UTC release CAR SAR consignee Driver missed signature reschedule

When we are not able to reach in a investigation , we should close it as .

6

documents package signatures lost POD

We attach whenever the gets delivered after investigation is create d

7

name denial addres discrepancy addressed of misdelivery signature driver release

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

different address missed signature discrepancy same misdelivered

In an zip codes are not the same and belong to centers .

9

signature name misdelivery investigation signature available denial of signature not missed

In a investigation package is delivered as addressed with a name on it but button is .

10

shipper's consignee's Loss before unintended cnee's DFU same next

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

names previous always original misdelivery missed signature not address discrepancy incorrect

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

eligibility email reschedule POD Loss DFU's package date claim


We send investigation to still check because of the dat e

13

loss never to still check always DFU notification DFU not available

In a investigation we send to shipper when email is available

14

6163 less DFU 6151 6165 lost more DFU investigation 6167 package

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

status tracking continued work history closed work

Looking at section we check how the investigation will be .