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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

review consignee's notification miscellaneous unintended shipper's

In the folder we leave only information for any notificatio n

2

action from agent call tracking movement phone number consignee work history shipper

In expert search we check the last or scan available for the package

3

unintended shipper's consignee's Center response Access Point

In miscellaneous folder we document consignee's contac t

4

still PM Log check searches reschedule waive expert

In process we simulate both calls and we perfom .

5

SAR UTC POD Driver consignee reschedule CAR missed signature release

When we are not able to reach in a investigation , we should close it as .

6

lost documents POD package signatures

We attach whenever the gets delivered after investigation is create d

7

denial addressed signature name addres discrepancy of driver release misdelivery

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

same discrepancy address missed signature misdelivered different

In an zip codes are not the same and belong to centers .

9

signature signature not denial of signature available name investigation misdelivery missed

In a investigation package is delivered as addressed with a name on it but button is .

10

next Loss before shipper's same DFU consignee's unintended cnee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

not incorrect previous original missed signature misdelivery always names address discrepancy

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

eligibility reschedule POD email date Loss DFU's claim package


We send investigation to still check because of the dat e

13

always DFU to still check never notification not available loss DFU

In a investigation we send to shipper when email is available

14

DFU less 6163 6151 lost 6165 more DFU investigation 6167 package

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking status work continued work history closed

Looking at section we check how the investigation will be .