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PI weekly activity 03.24

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    Michelle Sarazua
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's notification miscellaneous unintended shipper's review

In the folder we leave only information for any notificatio n

2

movement consignee phone number tracking action from agent call shipper work history

In expert search we check the last or scan available for the package

3

shipper's Access Point unintended consignee's Center response

In miscellaneous folder we document consignee's contac t

4

reschedule expert still searches PM Log check waive

In process we simulate both calls and we perfom .

5

consignee missed signature UTC Driver release CAR POD reschedule SAR

When we are not able to reach in a investigation , we should close it as .

6

signatures package documents lost POD

We attach whenever the gets delivered after investigation is create d

7

addres discrepancy denial name signature addressed of misdelivery driver release

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

same address different missed signature discrepancy misdelivered

In an zip codes are not the same and belong to centers .

9

name signature missed not signature denial of signature available investigation misdelivery

In a investigation package is delivered as addressed with a name on it but button is .

10

same before next Loss unintended cnee's consignee's DFU shipper's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

previous incorrect always not address discrepancy missed signature misdelivery names original

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

POD DFU's package claim eligibility date reschedule email Loss


We send investigation to still check because of the dat e

13

not available DFU to still check notification always loss never DFU

In a investigation we send to shipper when email is available

14

6163 6165 lost package DFU investigation 6167 more DFU less 6151

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

continued work history status closed work tracking

Looking at section we check how the investigation will be .