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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's notification review unintended miscellaneous shipper's

In the folder we leave only information for any notificatio n

2

shipper consignee phone number call tracking action from agent work history movement

In expert search we check the last or scan available for the package

3

Center response shipper's unintended Access Point consignee's

In miscellaneous folder we document consignee's contac t

4

waive reschedule searches check expert PM Log still

In process we simulate both calls and we perfom .

5

consignee CAR Driver UTC SAR POD missed signature release reschedule

When we are not able to reach in a investigation , we should close it as .

6

signatures POD lost package documents

We attach whenever the gets delivered after investigation is create d

7

name addres discrepancy of addressed signature driver release denial misdelivery

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy misdelivered same missed signature different address

In an zip codes are not the same and belong to centers .

9

missed signature name available signature misdelivery investigation denial of signature not

In a investigation package is delivered as addressed with a name on it but button is .

10

unintended cnee's before DFU next shipper's Loss same consignee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

address discrepancy misdelivery not missed signature previous incorrect always names original

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

POD reschedule Loss date claim email package DFU's eligibility


We send investigation to still check because of the dat e

13

never always DFU notification DFU loss not available to still check

In a investigation we send to shipper when email is available

14

less lost package 6165 6167 6151 DFU investigation more 6163 DFU

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

continued work closed tracking work history status

Looking at section we check how the investigation will be .