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PI weekly activity 03.24

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    Michelle Sarazua
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

shipper's consignee's notification unintended review miscellaneous

In the folder we leave only information for any notificatio n

2

tracking phone number call shipper work history action from agent consignee movement

In expert search we check the last or scan available for the package

3

Access Point Center response consignee's unintended shipper's

In miscellaneous folder we document consignee's contac t

4

waive expert check searches PM Log still reschedule

In process we simulate both calls and we perfom .

5

SAR Driver missed signature release POD UTC CAR reschedule consignee

When we are not able to reach in a investigation , we should close it as .

6

signatures package documents POD lost

We attach whenever the gets delivered after investigation is create d

7

addres discrepancy name addressed driver release signature denial misdelivery of

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

same different misdelivered discrepancy missed signature address

In an zip codes are not the same and belong to centers .

9

misdelivery missed signature not denial of signature signature investigation name available

In a investigation package is delivered as addressed with a name on it but button is .

10

DFU next unintended cnee's same consignee's Loss before shipper's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

original previous address discrepancy misdelivery not names missed signature incorrect always

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

reschedule eligibility DFU's date package claim POD email Loss


We send investigation to still check because of the dat e

13

always DFU DFU not available loss never to still check notification

In a investigation we send to shipper when email is available

14

DFU investigation 6163 6151 lost 6165 more package less 6167 DFU

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

closed continued tracking work status work history

Looking at section we check how the investigation will be .