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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

notification review miscellaneous consignee's shipper's unintended

In the folder we leave only information for any notificatio n

2

phone number movement shipper tracking consignee work history call action from agent

In expert search we check the last or scan available for the package

3

unintended consignee's shipper's Center response Access Point

In miscellaneous folder we document consignee's contac t

4

check searches reschedule waive PM Log expert still

In process we simulate both calls and we perfom .

5

Driver release consignee UTC missed signature reschedule SAR POD CAR

When we are not able to reach in a investigation , we should close it as .

6

signatures package POD lost documents

We attach whenever the gets delivered after investigation is create d

7

addres discrepancy addressed of signature misdelivery denial driver release name

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy address misdelivered missed signature same different

In an zip codes are not the same and belong to centers .

9

investigation signature denial of signature not missed signature available name misdelivery

In a investigation package is delivered as addressed with a name on it but button is .

10

DFU before same unintended cnee's Loss shipper's next consignee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

original missed signature previous names misdelivery incorrect not address discrepancy always

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

Loss package claim reschedule date email eligibility POD DFU's


We send investigation to still check because of the dat e

13

loss DFU always to still check not available notification never DFU

In a investigation we send to shipper when email is available

14

6151 more 6163 DFU 6165 DFU investigation 6167 less lost package

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work closed status tracking work history continued

Looking at section we check how the investigation will be .