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PI weekly activity 03.24

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    Andrea Goretty
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    Michelle Sarazua
    08:00
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    Natalin Jeronimo
    09:19
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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's shipper's miscellaneous notification review unintended

In the folder we leave only information for any notificatio n

2

shipper consignee tracking call phone number action from agent work history movement

In expert search we check the last or scan available for the package

3

consignee's Access Point Center response shipper's unintended

In miscellaneous folder we document consignee's contac t

4

check reschedule expert PM Log searches waive still

In process we simulate both calls and we perfom .

5

release consignee SAR missed signature Driver UTC POD reschedule CAR

When we are not able to reach in a investigation , we should close it as .

6

package lost signatures POD documents

We attach whenever the gets delivered after investigation is create d

7

denial signature name of addressed misdelivery addres discrepancy driver release

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

address discrepancy missed signature different misdelivered same

In an zip codes are not the same and belong to centers .

9

misdelivery available signature signature denial of signature not missed investigation name

In a investigation package is delivered as addressed with a name on it but button is .

10

unintended cnee's same shipper's consignee's next DFU Loss before

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

always address discrepancy previous incorrect misdelivery missed signature names original not

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

email Loss claim eligibility DFU's date package POD reschedule


We send investigation to still check because of the dat e

13

DFU not available always never loss notification DFU to still check

In a investigation we send to shipper when email is available

14

6165 DFU investigation package 6167 more 6151 6163 less DFU lost

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking work history closed status continued work

Looking at section we check how the investigation will be .