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PI weekly activity 03.24

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    Andrea Goretty
    Andrea Goretty
    06:47
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    Peter de Leon
    Peter de Leon
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    Maria L Cifuentes
    Maria L Cifuentes
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    David A Estrada
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    Jenn Guzman
    06:34
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    Michelle Sarazua
    Michelle Sarazua
    08:00
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    Natalin Jeronimo
    Natalin Jeronimo
    09:19
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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

notification consignee's unintended review shipper's miscellaneous

In the folder we leave only information for any notificatio n

2

phone number tracking consignee work history movement action from agent call shipper

In expert search we check the last or scan available for the package

3

consignee's Center response shipper's Access Point unintended

In miscellaneous folder we document consignee's contac t

4

expert searches PM Log waive check reschedule still

In process we simulate both calls and we perfom .

5

POD reschedule UTC Driver missed signature CAR release consignee SAR

When we are not able to reach in a investigation , we should close it as .

6

POD package documents signatures lost

We attach whenever the gets delivered after investigation is create d

7

name addres discrepancy misdelivery driver release signature addressed denial of

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

different missed signature address misdelivered same discrepancy

In an zip codes are not the same and belong to centers .

9

signature name available signature denial of signature not missed misdelivery investigation

In a investigation package is delivered as addressed with a name on it but button is .

10

next DFU consignee's Loss before shipper's unintended cnee's same

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

incorrect not names always missed signature misdelivery original address discrepancy previous

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

eligibility reschedule email Loss date DFU's POD claim package


We send investigation to still check because of the dat e

13

DFU never loss to still check always notification not available DFU

In a investigation we send to shipper when email is available

14

6163 6165 less 6167 DFU lost package DFU investigation 6151 more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

continued tracking work history status work closed

Looking at section we check how the investigation will be .

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