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PI weekly activity 03.24

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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's miscellaneous shipper's unintended notification review

In the folder we leave only information for any notificatio n

2

work history action from agent movement phone number call shipper consignee tracking

In expert search we check the last or scan available for the package

3

unintended Center response shipper's consignee's Access Point

In miscellaneous folder we document consignee's contac t

4

expert PM Log still waive reschedule check searches

In process we simulate both calls and we perfom .

5

missed signature UTC SAR CAR Driver release reschedule consignee POD

When we are not able to reach in a investigation , we should close it as .

6

POD package documents signatures lost

We attach whenever the gets delivered after investigation is create d

7

addressed signature denial of addres discrepancy misdelivery driver release name

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy missed signature misdelivered address same different

In an zip codes are not the same and belong to centers .

9

misdelivery not signature available investigation denial of signature name missed signature

In a investigation package is delivered as addressed with a name on it but button is .

10

same Loss before DFU unintended cnee's next shipper's consignee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

not misdelivery address discrepancy incorrect missed signature names always original previous

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

claim eligibility reschedule DFU's email POD date Loss package


We send investigation to still check because of the dat e

13

never loss to still check always DFU DFU not available notification

In a investigation we send to shipper when email is available

14

lost package more DFU investigation DFU less 6163 6151 6167 6165

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work history work tracking continued closed status

Looking at section we check how the investigation will be .