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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

unintended notification consignee's miscellaneous shipper's review

In the folder we leave only information for any notificatio n

2

shipper consignee work history phone number movement action from agent call tracking

In expert search we check the last or scan available for the package

3

Center response Access Point shipper's consignee's unintended

In miscellaneous folder we document consignee's contac t

4

waive PM Log reschedule searches still check expert

In process we simulate both calls and we perfom .

5

missed signature Driver POD UTC consignee reschedule CAR release SAR

When we are not able to reach in a investigation , we should close it as .

6

documents POD signatures lost package

We attach whenever the gets delivered after investigation is create d

7

misdelivery addressed addres discrepancy name of denial driver release signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

different same misdelivered address missed signature discrepancy

In an zip codes are not the same and belong to centers .

9

signature available name misdelivery denial of signature investigation signature not missed

In a investigation package is delivered as addressed with a name on it but button is .

10

next before unintended cnee's DFU shipper's Loss consignee's same

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

names missed signature original incorrect previous not address discrepancy always misdelivery

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

POD date package Loss email eligibility claim reschedule DFU's


We send investigation to still check because of the dat e

13

to still check notification never DFU loss always not available DFU

In a investigation we send to shipper when email is available

14

6167 6163 DFU less 6151 6165 package DFU investigation more lost

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work history closed work tracking continued status

Looking at section we check how the investigation will be .