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PI weekly activity 03.24

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    Michelle Sarazua
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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

miscellaneous consignee's notification unintended shipper's review

In the folder we leave only information for any notificatio n

2

consignee movement action from agent call work history tracking phone number shipper

In expert search we check the last or scan available for the package

3

unintended consignee's Access Point shipper's Center response

In miscellaneous folder we document consignee's contac t

4

reschedule check waive still PM Log expert searches

In process we simulate both calls and we perfom .

5

consignee missed signature POD Driver reschedule CAR SAR UTC release

When we are not able to reach in a investigation , we should close it as .

6

POD documents package signatures lost

We attach whenever the gets delivered after investigation is create d

7

misdelivery addres discrepancy name of denial driver release signature addressed

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

different same address misdelivered missed signature discrepancy

In an zip codes are not the same and belong to centers .

9

missed investigation available signature misdelivery not name signature denial of signature

In a investigation package is delivered as addressed with a name on it but button is .

10

consignee's same before Loss next shipper's unintended cnee's DFU

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

not address discrepancy always names original previous misdelivery missed signature incorrect

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

reschedule claim eligibility DFU's email Loss POD date package


We send investigation to still check because of the dat e

13

notification to still check always loss not available DFU never DFU

In a investigation we send to shipper when email is available

14

package 6163 6167 DFU less DFU investigation more 6151 lost 6165

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking work history continued work closed status

Looking at section we check how the investigation will be .