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PI weekly activity 03.24

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    Andrea Goretty
    Andrea Goretty
    06:47
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    Peter de Leon
    Peter de Leon
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    Maria L Cifuentes
    Maria L Cifuentes
    06:16
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    Waynne Barrios
    10:07
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    David A Estrada
    David A Estrada
    10:34
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    Jenn Guzman
    06:34
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    Michelle Sarazua
    Michelle Sarazua
    08:00
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    98
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    Natalin Jeronimo
    Natalin Jeronimo
    09:19
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    98
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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

miscellaneous review unintended consignee's notification shipper's

In the folder we leave only information for any notificatio n

2

phone number work history shipper tracking action from agent movement call consignee

In expert search we check the last or scan available for the package

3

shipper's consignee's Center response Access Point unintended

In miscellaneous folder we document consignee's contac t

4

PM Log searches reschedule still waive check expert

In process we simulate both calls and we perfom .

5

CAR POD reschedule missed signature Driver SAR consignee release UTC

When we are not able to reach in a investigation , we should close it as .

6

documents signatures lost package POD

We attach whenever the gets delivered after investigation is create d

7

misdelivery name denial addres discrepancy signature addressed of driver release

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

misdelivered same different address missed signature discrepancy

In an zip codes are not the same and belong to centers .

9

name missed available investigation denial of signature signature signature not misdelivery

In a investigation package is delivered as addressed with a name on it but button is .

10

shipper's consignee's unintended cnee's DFU Loss same next before

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

names incorrect previous original misdelivery address discrepancy missed signature not always

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

DFU's claim Loss package reschedule POD eligibility email date


We send investigation to still check because of the dat e

13

never loss to still check notification DFU DFU not available always

In a investigation we send to shipper when email is available

14

6151 DFU less lost package 6165 DFU investigation more 6167 6163

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work history work tracking closed continued status

Looking at section we check how the investigation will be .