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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's notification miscellaneous unintended review shipper's

In the folder we leave only information for any notificatio n

2

call movement phone number action from agent shipper consignee tracking work history

In expert search we check the last or scan available for the package

3

unintended Center response shipper's consignee's Access Point

In miscellaneous folder we document consignee's contac t

4

expert PM Log reschedule waive check still searches

In process we simulate both calls and we perfom .

5

SAR missed signature consignee Driver release UTC POD reschedule CAR

When we are not able to reach in a investigation , we should close it as .

6

package signatures POD lost documents

We attach whenever the gets delivered after investigation is create d

7

addressed misdelivery driver release addres discrepancy name denial of signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy same misdelivered address missed signature different

In an zip codes are not the same and belong to centers .

9

name denial of signature available missed misdelivery not signature investigation signature

In a investigation package is delivered as addressed with a name on it but button is .

10

Loss consignee's unintended cnee's same DFU next before shipper's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

misdelivery names always address discrepancy missed signature original incorrect previous not

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

email claim POD DFU's eligibility Loss reschedule date package


We send investigation to still check because of the dat e

13

to still check notification always DFU loss DFU never not available

In a investigation we send to shipper when email is available

14

DFU investigation less 6151 DFU 6167 6163 lost 6165 package more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

status tracking continued work history closed work

Looking at section we check how the investigation will be .