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PI weekly activity 03.24

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  1. 1
    Andrea Goretty
    Andrea Goretty
    06:47
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    100
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  2. 2
    Miriam Lopez
    Miriam Lopez
    08:01
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    100
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  3. 3
    Peter de Leon
    Peter de Leon
    09:42
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    100
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  4. 4
    04:00
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    Maria L Cifuentes
    Maria L Cifuentes
    06:16
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    Waynne Barrios
    Waynne Barrios
    10:07
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    David A Estrada
    David A Estrada
    10:34
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    Jenn Guzman
    Jenn Guzman
    06:34
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    98
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  9. 9
    Michelle Sarazua
    Michelle Sarazua
    08:00
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    98
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  10. 10
    Natalin Jeronimo
    Natalin Jeronimo
    09:19
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    98
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

shipper's notification unintended consignee's miscellaneous review

In the folder we leave only information for any notificatio n

2

movement action from agent shipper tracking call work history phone number consignee

In expert search we check the last or scan available for the package

3

Center response shipper's unintended consignee's Access Point

In miscellaneous folder we document consignee's contac t

4

PM Log expert searches check still waive reschedule

In process we simulate both calls and we perfom .

5

consignee SAR reschedule Driver CAR UTC release missed signature POD

When we are not able to reach in a investigation , we should close it as .

6

POD lost package documents signatures

We attach whenever the gets delivered after investigation is create d

7

addressed denial name signature driver release addres discrepancy misdelivery of

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy misdelivered different address missed signature same

In an zip codes are not the same and belong to centers .

9

missed signature not name investigation denial of signature misdelivery available signature

In a investigation package is delivered as addressed with a name on it but button is .

10

consignee's next unintended cnee's before DFU shipper's same Loss

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

previous misdelivery names always missed signature original not incorrect address discrepancy

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

reschedule POD date claim package email eligibility DFU's Loss


We send investigation to still check because of the dat e

13

not available to still check notification loss DFU DFU always never

In a investigation we send to shipper when email is available

14

package DFU investigation DFU 6151 6163 lost 6167 6165 less more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking status work history work closed continued

Looking at section we check how the investigation will be .

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