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PI weekly activity 03.24

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PI weekly activity 03.24

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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

miscellaneous consignee's unintended notification review shipper's

In the folder we leave only information for any notificatio n

2

shipper call tracking movement work history consignee phone number action from agent

In expert search we check the last or scan available for the package

3

Access Point Center response consignee's unintended shipper's

In miscellaneous folder we document consignee's contac t

4

still expert waive reschedule check searches PM Log

In process we simulate both calls and we perfom .

5

release CAR consignee Driver SAR reschedule missed signature POD UTC

When we are not able to reach in a investigation , we should close it as .

6

signatures documents package lost POD

We attach whenever the gets delivered after investigation is create d

7

name addres discrepancy signature addressed misdelivery driver release denial of

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

address misdelivered missed signature discrepancy same different

In an zip codes are not the same and belong to centers .

9

missed misdelivery denial of signature name not signature available investigation signature

In a investigation package is delivered as addressed with a name on it but button is .

10

unintended cnee's shipper's same DFU Loss consignee's next before

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

original misdelivery previous always address discrepancy incorrect missed signature not names

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

email POD claim date package DFU's eligibility reschedule Loss


We send investigation to still check because of the dat e

13

DFU loss never always notification not available DFU to still check

In a investigation we send to shipper when email is available

14

6151 6167 more lost DFU 6165 6163 DFU investigation package less

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

status work history closed continued tracking work

Looking at section we check how the investigation will be .