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PI weekly activity 03.24

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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

shipper's miscellaneous review unintended consignee's notification

In the folder we leave only information for any notificatio n

2

tracking call shipper work history action from agent consignee phone number movement

In expert search we check the last or scan available for the package

3

shipper's Center response Access Point consignee's unintended

In miscellaneous folder we document consignee's contac t

4

still searches PM Log waive check reschedule expert

In process we simulate both calls and we perfom .

5

POD reschedule Driver UTC SAR CAR consignee release missed signature

When we are not able to reach in a investigation , we should close it as .

6

signatures POD lost documents package

We attach whenever the gets delivered after investigation is create d

7

misdelivery of addressed addres discrepancy signature driver release name denial

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

address misdelivered same discrepancy missed signature different

In an zip codes are not the same and belong to centers .

9

name missed misdelivery signature available signature denial of signature not investigation

In a investigation package is delivered as addressed with a name on it but button is .

10

before consignee's unintended cnee's DFU Loss same shipper's next

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

original address discrepancy missed signature misdelivery always not previous names incorrect

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

date Loss POD email DFU's claim reschedule eligibility package


We send investigation to still check because of the dat e

13

notification always never DFU DFU not available to still check loss

In a investigation we send to shipper when email is available

14

6163 6165 DFU more DFU investigation 6151 package less lost 6167

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

closed status work history work tracking continued

Looking at section we check how the investigation will be .