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PI weekly activity 03.24

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    Andrea Goretty
    Andrea Goretty
    06:47
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    Peter de Leon
    Peter de Leon
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    Maria L Cifuentes
    Maria L Cifuentes
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    Waynne Barrios
    10:07
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    David A Estrada
    David A Estrada
    10:34
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    Jenn Guzman
    06:34
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    Michelle Sarazua
    Michelle Sarazua
    08:00
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    Natalin Jeronimo
    09:19
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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

miscellaneous unintended review shipper's consignee's notification

In the folder we leave only information for any notificatio n

2

consignee shipper work history call movement phone number action from agent tracking

In expert search we check the last or scan available for the package

3

shipper's unintended Access Point Center response consignee's

In miscellaneous folder we document consignee's contac t

4

PM Log reschedule check searches still waive expert

In process we simulate both calls and we perfom .

5

SAR POD Driver missed signature release CAR consignee UTC reschedule

When we are not able to reach in a investigation , we should close it as .

6

lost documents signatures package POD

We attach whenever the gets delivered after investigation is create d

7

addressed driver release of misdelivery denial name addres discrepancy signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

address misdelivered different missed signature discrepancy same

In an zip codes are not the same and belong to centers .

9

not available signature misdelivery signature denial of signature name investigation missed

In a investigation package is delivered as addressed with a name on it but button is .

10

consignee's shipper's unintended cnee's DFU next before same Loss

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

always address discrepancy previous missed signature incorrect names original misdelivery not

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

claim date DFU's Loss email package eligibility reschedule POD


We send investigation to still check because of the dat e

13

loss never DFU notification to still check DFU not available always

In a investigation we send to shipper when email is available

14

6165 DFU investigation less DFU lost 6163 package 6151 6167 more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work work history status continued tracking closed

Looking at section we check how the investigation will be .