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PI weekly activity 03.24

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    Michelle Sarazua
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

shipper's miscellaneous review unintended consignee's notification

In the folder we leave only information for any notificatio n

2

shipper consignee phone number movement tracking action from agent call work history

In expert search we check the last or scan available for the package

3

shipper's Access Point unintended consignee's Center response

In miscellaneous folder we document consignee's contac t

4

check searches PM Log expert reschedule still waive

In process we simulate both calls and we perfom .

5

Driver missed signature POD reschedule consignee UTC release SAR CAR

When we are not able to reach in a investigation , we should close it as .

6

signatures lost documents POD package

We attach whenever the gets delivered after investigation is create d

7

driver release addres discrepancy addressed of misdelivery signature name denial

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

missed signature same misdelivered different address discrepancy

In an zip codes are not the same and belong to centers .

9

signature available misdelivery denial of signature signature not missed investigation name

In a investigation package is delivered as addressed with a name on it but button is .

10

DFU unintended cnee's Loss same consignee's shipper's next before

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

not missed signature names previous address discrepancy misdelivery original always incorrect

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

eligibility claim email package DFU's POD reschedule Loss date


We send investigation to still check because of the dat e

13

DFU always DFU loss notification not available never to still check

In a investigation we send to shipper when email is available

14

less DFU investigation 6163 6151 6167 more DFU package 6165 lost

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work history status closed continued tracking work

Looking at section we check how the investigation will be .