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PI weekly activity 03.24

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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

miscellaneous review unintended consignee's notification shipper's

In the folder we leave only information for any notificatio n

2

consignee work history call phone number movement shipper tracking action from agent

In expert search we check the last or scan available for the package

3

Access Point shipper's unintended Center response consignee's

In miscellaneous folder we document consignee's contac t

4

reschedule still searches expert waive PM Log check

In process we simulate both calls and we perfom .

5

missed signature CAR reschedule Driver UTC SAR consignee release POD

When we are not able to reach in a investigation , we should close it as .

6

lost package POD documents signatures

We attach whenever the gets delivered after investigation is create d

7

name of driver release addres discrepancy denial misdelivery addressed signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

discrepancy different same missed signature address misdelivered

In an zip codes are not the same and belong to centers .

9

missed available signature signature misdelivery not investigation denial of signature name

In a investigation package is delivered as addressed with a name on it but button is .

10

consignee's before Loss shipper's next unintended cnee's same DFU

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

original incorrect address discrepancy names missed signature always misdelivery not previous

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

Loss package email POD reschedule date claim eligibility DFU's


We send investigation to still check because of the dat e

13

always notification never not available to still check DFU loss DFU

In a investigation we send to shipper when email is available

14

more package DFU investigation DFU lost 6167 less 6163 6165 6151

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work history status continued work tracking closed

Looking at section we check how the investigation will be .