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PI weekly activity 03.24

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    Michelle Sarazua
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

unintended notification consignee's review shipper's miscellaneous

In the folder we leave only information for any notificatio n

2

call tracking work history phone number action from agent consignee movement shipper

In expert search we check the last or scan available for the package

3

Center response Access Point shipper's consignee's unintended

In miscellaneous folder we document consignee's contac t

4

waive check reschedule expert PM Log searches still

In process we simulate both calls and we perfom .

5

reschedule SAR Driver POD CAR release UTC consignee missed signature

When we are not able to reach in a investigation , we should close it as .

6

documents POD lost signatures package

We attach whenever the gets delivered after investigation is create d

7

name misdelivery denial signature addres discrepancy driver release addressed of

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

same discrepancy different missed signature address misdelivered

In an zip codes are not the same and belong to centers .

9

denial of signature misdelivery not missed investigation name signature available signature

In a investigation package is delivered as addressed with a name on it but button is .

10

before Loss consignee's unintended cnee's next shipper's DFU same

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

always original previous incorrect missed signature not names address discrepancy misdelivery

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

email claim eligibility POD reschedule DFU's Loss date package


We send investigation to still check because of the dat e

13

loss not available never notification DFU DFU always to still check

In a investigation we send to shipper when email is available

14

less lost 6163 6151 DFU investigation package 6165 6167 more DFU

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

work tracking status work history continued closed

Looking at section we check how the investigation will be .