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PI weekly activity 03.24

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PI weekly activity 03.24

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Supervisores PI
Supervisores PI
United States

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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

review notification unintended miscellaneous shipper's consignee's

In the folder we leave only information for any notificatio n

2

work history consignee phone number call movement shipper tracking action from agent

In expert search we check the last or scan available for the package

3

Center response Access Point unintended consignee's shipper's

In miscellaneous folder we document consignee's contac t

4

check searches expert PM Log waive still reschedule

In process we simulate both calls and we perfom .

5

UTC CAR POD release Driver reschedule missed signature SAR consignee

When we are not able to reach in a investigation , we should close it as .

6

package lost signatures documents POD

We attach whenever the gets delivered after investigation is create d

7

addressed denial misdelivery signature addres discrepancy driver release of name

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

same misdelivered address missed signature different discrepancy

In an zip codes are not the same and belong to centers .

9

denial of signature missed not name misdelivery signature investigation available signature

In a investigation package is delivered as addressed with a name on it but button is .

10

next before shipper's same DFU Loss consignee's unintended cnee's

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

address discrepancy previous original missed signature not always incorrect names misdelivery

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

Loss email reschedule eligibility package date DFU's claim POD


We send investigation to still check because of the dat e

13

never DFU DFU not available notification always loss to still check

In a investigation we send to shipper when email is available

14

DFU 6151 DFU investigation 6163 6167 package lost 6165 less more

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking closed status continued work work history

Looking at section we check how the investigation will be .