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PI weekly activity 03.24

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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

consignee's miscellaneous notification unintended review shipper's

In the folder we leave only information for any notificatio n

2

call phone number movement action from agent tracking shipper consignee work history

In expert search we check the last or scan available for the package

3

unintended Access Point consignee's shipper's Center response

In miscellaneous folder we document consignee's contac t

4

still PM Log searches reschedule expert check waive

In process we simulate both calls and we perfom .

5

reschedule missed signature consignee UTC CAR release Driver SAR POD

When we are not able to reach in a investigation , we should close it as .

6

documents lost POD signatures package

We attach whenever the gets delivered after investigation is create d

7

driver release name addressed addres discrepancy of signature denial misdelivery

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

misdelivered missed signature discrepancy address different same

In an zip codes are not the same and belong to centers .

9

signature misdelivery investigation denial of signature name available signature missed not

In a investigation package is delivered as addressed with a name on it but button is .

10

consignee's next before unintended cnee's Loss shipper's same DFU

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

misdelivery missed signature previous address discrepancy incorrect original names always not

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

Loss date email eligibility DFU's package POD claim reschedule


We send investigation to still check because of the dat e

13

to still check DFU never not available DFU loss always notification

In a investigation we send to shipper when email is available

14

lost less package DFU investigation 6163 more 6165 6151 6167 DFU

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

closed work history status tracking continued work

Looking at section we check how the investigation will be .