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PI weekly activity 03.24

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    Michelle Sarazua
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    09:19
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Fill in the Blanks

PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

notification shipper's unintended consignee's miscellaneous review

In the folder we leave only information for any notificatio n

2

consignee tracking movement call phone number work history shipper action from agent

In expert search we check the last or scan available for the package

3

Center response Access Point unintended consignee's shipper's

In miscellaneous folder we document consignee's contac t

4

PM Log searches waive expert still check reschedule

In process we simulate both calls and we perfom .

5

CAR POD UTC release consignee missed signature SAR reschedule Driver

When we are not able to reach in a investigation , we should close it as .

6

signatures package POD lost documents

We attach whenever the gets delivered after investigation is create d

7

misdelivery denial name addres discrepancy addressed driver release of signature

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

misdelivered same missed signature discrepancy different address

In an zip codes are not the same and belong to centers .

9

available misdelivery investigation name not missed signature signature denial of signature

In a investigation package is delivered as addressed with a name on it but button is .

10

shipper's before DFU Loss next consignee's unintended cnee's same

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

names incorrect original address discrepancy missed signature always not previous misdelivery

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

POD reschedule eligibility package date DFU's Loss claim email


We send investigation to still check because of the dat e

13

not available DFU always never DFU notification loss to still check

In a investigation we send to shipper when email is available

14

more 6165 package DFU lost DFU investigation 6151 6163 6167 less

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking work history closed continued status work

Looking at section we check how the investigation will be .