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PI weekly activity 03.24

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    Michelle Sarazua
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

unintended notification miscellaneous consignee's shipper's review

In the folder we leave only information for any notificatio n

2

work history phone number shipper tracking movement call consignee action from agent

In expert search we check the last or scan available for the package

3

Access Point consignee's unintended shipper's Center response

In miscellaneous folder we document consignee's contac t

4

expert waive check still reschedule searches PM Log

In process we simulate both calls and we perfom .

5

release CAR UTC Driver SAR missed signature POD consignee reschedule

When we are not able to reach in a investigation , we should close it as .

6

lost signatures POD package documents

We attach whenever the gets delivered after investigation is create d

7

denial addres discrepancy driver release signature misdelivery name of addressed

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

misdelivered discrepancy missed signature address same different

In an zip codes are not the same and belong to centers .

9

available investigation not misdelivery missed denial of signature name signature signature

In a investigation package is delivered as addressed with a name on it but button is .

10

Loss same unintended cnee's before shipper's consignee's DFU next

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

incorrect not missed signature previous misdelivery always address discrepancy original names

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

eligibility reschedule DFU's POD email date Loss claim package


We send investigation to still check because of the dat e

13

to still check always DFU loss DFU not available notification never

In a investigation we send to shipper when email is available

14

more 6165 6151 DFU investigation lost less package 6163 6167 DFU

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

tracking status continued work closed work history

Looking at section we check how the investigation will be .