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PI weekly activity 03.24

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    Michelle Sarazua
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PI weekly activity 03.24Online version

Let's make a refresher

by Supervisores PI
1

shipper's unintended miscellaneous consignee's review notification

In the folder we leave only information for any notificatio n

2

phone number shipper tracking action from agent work history movement consignee call

In expert search we check the last or scan available for the package

3

unintended consignee's Center response Access Point shipper's

In miscellaneous folder we document consignee's contac t

4

waive expert still searches check reschedule PM Log

In process we simulate both calls and we perfom .

5

reschedule UTC CAR POD release missed signature SAR consignee Driver

When we are not able to reach in a investigation , we should close it as .

6

signatures package POD documents lost

We attach whenever the gets delivered after investigation is create d

7

addres discrepancy addressed driver release of misdelivery signature name denial

In a we have the signature button available , package is delivered as and there is a of who received the package . . . .

8

missed signature discrepancy misdelivered different same address

In an zip codes are not the same and belong to centers .

9

signature available denial of signature not signature name investigation missed misdelivery

In a investigation package is delivered as addressed with a name on it but button is .

10

Loss shipper's same unintended cnee's DFU next consignee's before

We simulate call when in a investigation the consignee creates the investigation the day you work on it .

11

missed signature not previous address discrepancy misdelivery names always incorrect original

In a the delivery address is the same as the one and street number and / or name are , the apt , suite , unit # is missing or added to the address provided by the shipper .

12

Loss date eligibility DFU's claim email POD package reschedule


We send investigation to still check because of the dat e

13

never not available DFU DFU always notification loss to still check

In a investigation we send to shipper when email is available

14

package 6167 less more 6151 DFU investigation lost 6163 DFU 6165

We send form to shipper and to consignee when we have a investigation with $100 . 00 or .

15

status work continued tracking work history closed

Looking at section we check how the investigation will be .