Matching Pairs Patients Programs in the Health Care / pg 42 HCB 101Online version Programs relating to patients in the healthcare setting by uyen pham 1 How many arts in the coommunication prcess? 2 Patient Relations Program 3 Patient Contact Representative 4 Patient Contact Point Program a subset of the Patient Relations Programs, ensures an effective means of resolving such issues before the patiens leaves the facility. primary goal is to help resolve patients complaints and problems through patient intervention and negotiations. 4-the sender, the message, the receiver, feedback. appointed in writing by the commanding officer and have their picture posted at the front dsek or in the reception area visible to all patients.
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