Matching Pairs Patients Programs in the Health Care / pg 42 HCB 101Online version Programs relating to patients in the healthcare setting by uyen pham 1 Patient Relations Program 2 How many arts in the coommunication prcess? 3 Patient Contact Point Program 4 Patient Contact Representative appointed in writing by the commanding officer and have their picture posted at the front dsek or in the reception area visible to all patients. 4-the sender, the message, the receiver, feedback. primary goal is to help resolve patients complaints and problems through patient intervention and negotiations. a subset of the Patient Relations Programs, ensures an effective means of resolving such issues before the patiens leaves the facility.
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