Matching Pairs Phone callsOnline version Practice formal language to start a phone call by Michelle Mora 1 He's not picking up 2 The line is engage 3 Is Mr. Rodriguez available? 4 Hold on 5 Complete: Can I ______ a message? 6 I'm afraid that... 7 Complete: I'm calling _____ Mr. Preston 8 To call back To phone a person later The speaker wants to know if the person is able to take the phone call. Another way to say "a moment" for The person is busy so he/she cannot answer right now He is not answering the phone leave A formal way to apologize