Matching Pairs Phone callsOnline version Practice formal language to start a phone call by Michelle Mora 1 I'm afraid that... 2 He's not picking up 3 The line is engage 4 Is Mr. Rodriguez available? 5 Complete: I'm calling _____ Mr. Preston 6 Complete: Can I ______ a message? 7 Hold on 8 To call back A formal way to apologize leave To phone a person later Another way to say "a moment" He is not answering the phone The person is busy so he/she cannot answer right now for The speaker wants to know if the person is able to take the phone call.