Matching Pairs Phone callsOnline version Practice formal language to start a phone call by Michelle Mora 1 Is Mr. Rodriguez available? 2 Hold on 3 Complete: Can I ______ a message? 4 The line is engage 5 He's not picking up 6 Complete: I'm calling _____ Mr. Preston 7 To call back 8 I'm afraid that... The person is busy so he/she cannot answer right now To phone a person later for Another way to say "a moment" The speaker wants to know if the person is able to take the phone call. He is not answering the phone A formal way to apologize leave