Matching Pairs Phone callsOnline version Practice formal language to start a phone call by Michelle Mora 1 I'm afraid that... 2 To call back 3 The line is engage 4 Complete: Can I ______ a message? 5 Is Mr. Rodriguez available? 6 Hold on 7 He's not picking up 8 Complete: I'm calling _____ Mr. Preston for leave A formal way to apologize To phone a person later Another way to say "a moment" The speaker wants to know if the person is able to take the phone call. The person is busy so he/she cannot answer right now He is not answering the phone