Matching Pairs Sales callsOnline version Full sentences to be used while making a sales phone call by Mária Fejes 1 referencing other clients to build credibility 2 getting through to the right person 3 asking for more information 4 showing respect for someone’s time on the phone 5 showing gratitude to someone at the end of a sales call 6 requesting a meeting 7 paraphrasing in order to make sure you have understood correctly 8 emphasizing the importance of a face-to-face meeting 9 a question to assess someone’s needs on the phone 10 dealing with a refusal by asking a question 11 demonstrating the value of your company’s services 12 friendly professional greeting on the phone Interesting. Could you tell me more about that? Well, thanks so much for taking the time and I’ll see you tomorrow. If I can sit down and show you how we work, I really think you’ll see our value. Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ? Well, is there another time that might work better for you? Could you put me trough to your IT department please ? I realize you may be very busy right now, so I’ll be brief . We truly understand the importance of fast and reliable delivery. So if I understood you correctly you need... Is there a good time when I could come by and show you exactly how we develop software? We already serve a few other companies in your area, so we are in your neighbourhood regularly . About how often and for what kind of problem do you usually call your IT support ?
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