Matching Pairs Sales callsOnline version Full sentences to be used while making a sales phone call by Mária Fejes 1 friendly professional greeting on the phone 2 a question to assess someone’s needs on the phone 3 showing respect for someone’s time on the phone 4 paraphrasing in order to make sure you have understood correctly 5 getting through to the right person 6 asking for more information 7 showing gratitude to someone at the end of a sales call 8 demonstrating the value of your company’s services 9 referencing other clients to build credibility 10 emphasizing the importance of a face-to-face meeting 11 dealing with a refusal by asking a question 12 requesting a meeting Well, is there another time that might work better for you? Could you put me trough to your IT department please ? I realize you may be very busy right now, so I’ll be brief . We truly understand the importance of fast and reliable delivery. About how often and for what kind of problem do you usually call your IT support ? So if I understood you correctly you need... Interesting. Could you tell me more about that? Well, thanks so much for taking the time and I’ll see you tomorrow. Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ? We already serve a few other companies in your area, so we are in your neighbourhood regularly . If I can sit down and show you how we work, I really think you’ll see our value. Is there a good time when I could come by and show you exactly how we develop software?