Matching Pairs Sales callsOnline version Full sentences to be used while making a sales phone call by Mária Fejes 1 showing gratitude to someone at the end of a sales call 2 demonstrating the value of your company’s services 3 requesting a meeting 4 getting through to the right person 5 emphasizing the importance of a face-to-face meeting 6 a question to assess someone’s needs on the phone 7 dealing with a refusal by asking a question 8 showing respect for someone’s time on the phone 9 paraphrasing in order to make sure you have understood correctly 10 friendly professional greeting on the phone 11 asking for more information 12 referencing other clients to build credibility We truly understand the importance of fast and reliable delivery. Is there a good time when I could come by and show you exactly how we develop software? Could you put me trough to your IT department please ? If I can sit down and show you how we work, I really think you’ll see our value. We already serve a few other companies in your area, so we are in your neighbourhood regularly . I realize you may be very busy right now, so I’ll be brief . So if I understood you correctly you need... Well, is there another time that might work better for you? Interesting. Could you tell me more about that? Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ? Well, thanks so much for taking the time and I’ll see you tomorrow. About how often and for what kind of problem do you usually call your IT support ?
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