Matching Pairs Sales callsOnline version Full sentences to be used while making a sales phone call by Mária Fejes 1 friendly professional greeting on the phone 2 paraphrasing in order to make sure you have understood correctly 3 requesting a meeting 4 a question to assess someone’s needs on the phone 5 emphasizing the importance of a face-to-face meeting 6 referencing other clients to build credibility 7 showing gratitude to someone at the end of a sales call 8 asking for more information 9 showing respect for someone’s time on the phone 10 demonstrating the value of your company’s services 11 dealing with a refusal by asking a question 12 getting through to the right person If I can sit down and show you how we work, I really think you’ll see our value. Well, is there another time that might work better for you? Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ? So if I understood you correctly you need... About how often and for what kind of problem do you usually call your IT support ? Well, thanks so much for taking the time and I’ll see you tomorrow. Interesting. Could you tell me more about that? Is there a good time when I could come by and show you exactly how we develop software? Could you put me trough to your IT department please ? I realize you may be very busy right now, so I’ll be brief . We truly understand the importance of fast and reliable delivery. We already serve a few other companies in your area, so we are in your neighbourhood regularly .
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