Matching Pairs Sales callsOnline version Full sentences to be used while making a sales phone call by Mária Fejes 1 friendly professional greeting on the phone 2 getting through to the right person 3 dealing with a refusal by asking a question 4 demonstrating the value of your company’s services 5 requesting a meeting 6 showing respect for someone’s time on the phone 7 showing gratitude to someone at the end of a sales call 8 asking for more information 9 referencing other clients to build credibility 10 a question to assess someone’s needs on the phone 11 paraphrasing in order to make sure you have understood correctly 12 emphasizing the importance of a face-to-face meeting I realize you may be very busy right now, so I’ll be brief . Interesting. Could you tell me more about that? About how often and for what kind of problem do you usually call your IT support ? Well, thanks so much for taking the time and I’ll see you tomorrow. So if I understood you correctly you need... We already serve a few other companies in your area, so we are in your neighbourhood regularly . We truly understand the importance of fast and reliable delivery. Could you put me trough to your IT department please ? Well, is there another time that might work better for you? If I can sit down and show you how we work, I really think you’ll see our value. Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ? Is there a good time when I could come by and show you exactly how we develop software?
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