Matching Pairs Sales callsOnline version Full sentences to be used while making a sales phone call by Mária Fejes 1 a question to assess someone’s needs on the phone 2 getting through to the right person 3 dealing with a refusal by asking a question 4 referencing other clients to build credibility 5 emphasizing the importance of a face-to-face meeting 6 demonstrating the value of your company’s services 7 requesting a meeting 8 showing gratitude to someone at the end of a sales call 9 asking for more information 10 paraphrasing in order to make sure you have understood correctly 11 friendly professional greeting on the phone 12 showing respect for someone’s time on the phone Well, is there another time that might work better for you? We truly understand the importance of fast and reliable delivery. Is there a good time when I could come by and show you exactly how we develop software? Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ? About how often and for what kind of problem do you usually call your IT support ? Could you put me trough to your IT department please ? So if I understood you correctly you need... If I can sit down and show you how we work, I really think you’ll see our value. Well, thanks so much for taking the time and I’ll see you tomorrow. Interesting. Could you tell me more about that? We already serve a few other companies in your area, so we are in your neighbourhood regularly . I realize you may be very busy right now, so I’ll be brief .
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