Matching Pairs Sales callsOnline version Full sentences to be used while making a sales phone call by Mária Fejes 1 asking for more information 2 demonstrating the value of your company’s services 3 showing respect for someone’s time on the phone 4 friendly professional greeting on the phone 5 emphasizing the importance of a face-to-face meeting 6 getting through to the right person 7 a question to assess someone’s needs on the phone 8 showing gratitude to someone at the end of a sales call 9 dealing with a refusal by asking a question 10 paraphrasing in order to make sure you have understood correctly 11 requesting a meeting 12 referencing other clients to build credibility I realize you may be very busy right now, so I’ll be brief . Interesting. Could you tell me more about that? We already serve a few other companies in your area, so we are in your neighbourhood regularly . Could you put me trough to your IT department please ? Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ? So if I understood you correctly you need... If I can sit down and show you how we work, I really think you’ll see our value. Well, is there another time that might work better for you? About how often and for what kind of problem do you usually call your IT support ? Is there a good time when I could come by and show you exactly how we develop software? Well, thanks so much for taking the time and I’ll see you tomorrow. We truly understand the importance of fast and reliable delivery.
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