Matching Pairs Sales callsOnline version Full sentences to be used while making a sales phone call by Mária Fejes 1 demonstrating the value of your company’s services 2 a question to assess someone’s needs on the phone 3 asking for more information 4 referencing other clients to build credibility 5 paraphrasing in order to make sure you have understood correctly 6 getting through to the right person 7 showing respect for someone’s time on the phone 8 showing gratitude to someone at the end of a sales call 9 requesting a meeting 10 emphasizing the importance of a face-to-face meeting 11 dealing with a refusal by asking a question 12 friendly professional greeting on the phone Interesting. Could you tell me more about that? I realize you may be very busy right now, so I’ll be brief . Well, is there another time that might work better for you? So if I understood you correctly you need... Hello there. This is András Kertész from ALLWIN Informatics. How are you doing today ? We already serve a few other companies in your area, so we are in your neighbourhood regularly . If I can sit down and show you how we work, I really think you’ll see our value. Well, thanks so much for taking the time and I’ll see you tomorrow. About how often and for what kind of problem do you usually call your IT support ? Is there a good time when I could come by and show you exactly how we develop software? We truly understand the importance of fast and reliable delivery. Could you put me trough to your IT department please ?
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