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Telephone surveys

Postal surveys

Face to face research

Desk research

One-to-one interviews

Sample

Observation

Field research

Panel or group interviews

Testing

Research is carried out via interviews/ questionnaires in the street

In-depth responses conducted by a researcher with one respondent

Research conducted from an office using data that has already been collected

A group of people used to represent the views of the wider population

Research carried out by sending detailed questionnaires targeted at specific consumers

Discussions about new products or advertisements carried out in a group

Research carried out by seeing people's reactions to products

Research through watching consumer behaviour or potential customer numbers

Research is conducted by the firm itself and uses primary data

Research carried out over the phone