Matching Pairs Trade fair terminology GROUP BOnline version Vocab matching by Oliver Sterland 1 booth 2 B2C 3 persona 4 Call to action (CTA) 5 flyer 6 swag 7 lead 8 B2B 9 prospect 10 ROI return on investment An invitation to a potential customer to behave in a desired way, which will bring them closer to making a purchase. Business to Customer Examples of this would be free pens, prizes or bags. These would all carry the company's name and some kind of call to action (e.g. a QR code) small storefront in a trade show where a company can sell and show products Business to Business a person regarded as likely to succeed or as a potential customer, client, etc. a small give-away pamphlet, with a carefully crafted, shortened message, displaying all the features of 'AIDA' (Attention, Interest, Desire and Action) a person regarded as likely to succeed or as a potential customer, client, etc. characters created to represent the different user types within a targeted demographic, attitude or behaviour set that might use a site, brand or product a similar way.