Matching Pairs Trade fair terminology GROUP BOnline version Vocab matching by Oliver Sterland 1 lead 2 Call to action (CTA) 3 swag 4 persona 5 B2C 6 booth 7 prospect 8 ROI 9 B2B 10 flyer characters created to represent the different user types within a targeted demographic, attitude or behaviour set that might use a site, brand or product a similar way. Business to Customer return on investment a person regarded as likely to succeed or as a potential customer, client, etc. Examples of this would be free pens, prizes or bags. These would all carry the company's name and some kind of call to action (e.g. a QR code) Business to Business An invitation to a potential customer to behave in a desired way, which will bring them closer to making a purchase. a small give-away pamphlet, with a carefully crafted, shortened message, displaying all the features of 'AIDA' (Attention, Interest, Desire and Action) a person regarded as likely to succeed or as a potential customer, client, etc. small storefront in a trade show where a company can sell and show products