Matching Pairs Tool matchOnline version Activity by Henny Calderon Chay 1 are the way we organize cases and related information. 2 CRM tool where case management is located. 3 App that caters to adult viewers and more edgy content. 4 Is primarily the ability to identify and manage your own emotions 5 Internal subscription tool where all account-related changes are made. 6 App that brings content together from Disney, Pixar, Marvel, Star Wars, and Nat Geo. 7 The Walt Disney Company 8 Connect with the viewer Acknowledge the viewer's emotions Meet the viewer where they are. Personalize the interaction with the viewer Baymax TWDC Disney Plus Salesforce Emotional Intelligence Star Plus CAMP Households