Matching Pairs Trade fair terminology GROUP DOnline version Vocab matching by Oliver Sterland 1 prospect 2 booth 3 swag 4 lead 5 persona 6 B2B 7 Call to action (CTA) 8 B2C 9 flyer 10 ROI small storefront in a trade show where a company can sell and show products a small give-away pamphlet, with a carefully crafted, shortened message, displaying all the features of 'AIDA' (Attention, Interest, Desire and Action) return on investment Business to Business characters created to represent the different user types within a targeted demographic, attitude or behaviour set that might use a site, brand or product a similar way. a person regarded as likely to succeed or as a potential customer, client, etc. Examples of this would be free pens, prizes or bags. These would all carry the company's name and some kind of call to action (e.g. a QR code) a person regarded as likely to succeed or as a potential customer, client, etc. Business to Customer An invitation to a potential customer to behave in a desired way, which will bring them closer to making a purchase.