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Letter of complaint

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Letter of complaint

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About this activity

Fill in the gaps with the vocabulary which is necessary for every letter of complaint

Created by

Elina Ihnatsiuk
Elina Ihnatsiuk
Belarus

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Letter of complaint
 

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Letter of complaintOnline version

Fill in the gaps with the vocabulary which is necessary for every letter of complaint

by Elina Ihnatsiuk
1

Dear / Madam ,

I am writing to the service at your Eden Hill branch on Saturday 14 January .

I often collect prescriptions from the pharmacy on behalf of my grandmother , Mrs Elaine Bingham . On this occasion there were two prescriptions : one for 10 x 50 mg Kendomol and one for 50 x 100 mg Leoprone . I was served quickly even though there appeared to be only one pharmacist on duty .

I am the management of this specific shop I had been given 500 mg tablets of Kendomoll , which is ten times stronger than the prescription called for . , if I hadn't noticed the difference between the prescription and the actual tablets , my grandmother could have taken a dangerous overdose of Kendomol . , I would be worried about getting any future prescriptions at Eden Hill .

The pharmacist apologised and corrected the mistake but I wanted to bring it to your attention . I think it happened because there were not enough staff on duty . , that you ensure a minimum of two pharmacists at all times so all prescriptions can be checked .

I hearing the steps taken to prevent the aforementioned situation from happening again .

Yours ,

Roger Bingha m

 
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