Fill in the Blanks Letter of complaintOnline version Fill in the gaps with the vocabulary which is necessary for every letter of complaint by Elina Ihnatsiuk 1 Dear / Madam , I am writing to the service at your Eden Hill branch on Saturday 14 January . I often collect prescriptions from the pharmacy on behalf of my grandmother , Mrs Elaine Bingham . On this occasion there were two prescriptions : one for 10 x 50 mg Kendomol and one for 50 x 100 mg Leoprone . I was served quickly even though there appeared to be only one pharmacist on duty . I am the management of this specific shop I had been given 500 mg tablets of Kendomoll , which is ten times stronger than the prescription called for . , if I hadn't noticed the difference between the prescription and the actual tablets , my grandmother could have taken a dangerous overdose of Kendomol . , I would be worried about getting any future prescriptions at Eden Hill . The pharmacist apologised and corrected the mistake but I wanted to bring it to your attention . I think it happened because there were not enough staff on duty . , that you ensure a minimum of two pharmacists at all times so all prescriptions can be checked . I hearing the steps taken to prevent the aforementioned situation from happening again . Yours , Roger Bingha m
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