Matching Pairs Who Does What?Online version Match the responsibility with the team! by Alexis Fielek 1 Business Transformation 2 Vendor & Capacity Management 3 Operations & Risk Management 4 Strategy Administration 5 BPM & Continuous Improvement 6 Project & Portfolio Management 7 Internal Quality & Controls Responsible for oversight of strategic direction Responsible for internal culture and change management Responsible for audits of internal processes Responsible for corporate level project challenges, like joint ventures, acquisitions and business unit development, as well as build out back office services and improved internal capabilities. Responsible for creating dashboards and scorecards for various metrics (internal and external) Responsible for managing ongoing audit oversight including major controls for the HiTrust and SOC audits Responsible for managing relationships with our vendors