Matching Pairs Buying Review ActivityOnline version Match the scenarios with their correct Buying task! by Laura A 1 2 3 A customer calls in looking for a more exact lead time on a back ordered item on our website 4 A customer no longer needs the order they placed, but the Edit/Add button is gone in Admin 5 A customer received a drop shipped package but it is heavily damaged so they would like a replacement 6 A customer ordered QTY 3 SKU 4139001 but only received QTY 1, and would like a replacement 7 8 The tracking on a drop shipped package shows no movement in over a week! The customer would like a refund. 9 10 Lead time/Availability task No task Returns Task Reroute task Freight/UPS Issues Supplier Stat Damaged Dropship Request to Expedite Order Cancellation General Buying
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