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Crossword Puzzle

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About this activity

Este crucigrama permite comprender la clasificación de los indicadores de gestión según modelo por efectividad total: eficiencia, eficacia, efectividad.

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Crossword Puzzle

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Este crucigrama permite comprender la clasificación de los indicadores de gestión según modelo por efectividad total: eficiencia, eficacia, efectividad.

by Maria del Pilar Murcia Castro
1

Estos indicadores permiten a los responsables evaluar el cumplimiento del propósito del sistema en estudio; es decir el impacto que se ha logrado acorde con los objetivos propuestos.

2

Èste debe relaciona un recurso versus el número de unidades o actividades realizadas con el fin de poder evaluar los consumos de dicho recurso.

3

Son una herramienta ideal para efectuar seguimientos y mediciones del desempeño de los procesos que los componen. Sirven para facilitar a la alta dirección la revisión del sistema de gestión de calidad y la toma de decisiones contundentes si no se logran metas previstas.

4

Cada vez que se formulan estos indicadores se pretenderá evaluar un atributo de los resultados del proceso.

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