Unscramble Words Marketing Products & Services VocabOnline version Chapters 10 and 11 Vocabulary Practice by Lula Jordan 1 Intangible touched of felt being , or , incapable , heard , tasted seen , , , , 2 Inseparable and produced is same service at the the consumed time 3 Service activity consumed directly from intangible , is that production an the , and of consumer exchanged to at time , , 4 Perishable at being for of use time incapable future stored a 5 heterogeneous services from performance among differences human resulting 6 Discretionary Income living paying amount the basic after expenses left income and taxes of 7 Labor Intensiveness service of the required human effort deliver amount a to 8 Endorsement approval believable product service person a publicly advertisement which or of expresses a in 9 Service Quality meets the which and needs service the to expectations customers’ degree 10 Building for of several related price services practice combining one 11 Product Line marketing variations to similar in the in with different a a slight of needs market group products satisfy mix 12 Product Assortment to the its of all business market set offers products a complete 13 Trademark legal used identify or service words owner or to protection for to the product a symbols the the provided 14 Brand Loyalty all repurchasing even over commitment , consumer’s , brand promoting and using others a to particular a , , 15 Consumer Markets related products socially who or consumption personal groups for purchase individuals 16 Licensed Brand well to - established use products or by its known a one for symbol company name company and another sold promote by - 17 New Product or that a in important changed product and is entirely an noticeable new way 18 Business Markets of the purchase that organizations and completion operation of companies a business for products business or activity a the 19 Prototype scale product costs a full and model production test beginning quality before - to used -