Unscramble Words Marketing Products & Services VocabOnline version Chapters 10 and 11 Vocabulary Practice by Lula Jordan 1 Intangible touched being or of , seen , tasted , heard , incapable felt , , , , 2 Inseparable same the and the at is produced time service consumed 3 Service time consumer of and production , is directly exchanged that producer , at an the consumed intangible from to , , 4 Perishable future incapable time at of being a for use stored 5 heterogeneous among performance from differences services human resulting 6 Discretionary Income income taxes paying the living after amount expenses basic of left and 7 Labor Intensiveness human the amount deliver of to required service a effort 8 Endorsement which of approval or a service person expresses believable in a publicly advertisement product 9 Service Quality which the expectations to meets degree service the customers’ and needs 10 Building the practice one several for services combining related of 11 Product Line marketing with satisfy mix slight similar a market the in to different of needs a products in variations group 12 Product Assortment all a set of products offers the market its to business complete 13 Trademark or for product service a to identify the or protection the provided legal words symbols owner to used the 14 Brand Loyalty repurchasing to others promoting all , and , using commitment consumer’s brand a over particular even a , , 15 Consumer Markets consumption purchase products related for who personal individuals or groups socially 16 Licensed Brand or well - promote one products symbol use by company established to its by name sold and a another for known company - 17 New Product or changed that way noticeable and important entirely a product is an in new 18 Business Markets a business purchase activity the of the business of completion and a that organizations companies products for or operation 19 Prototype used a beginning costs model to production and scale test quality before - product full -