Unscramble Letters Marketing Management Chapter 5Online version Marketing Processes & Motivation by Lula Jordan 1 A group of individuals who cooperate to achieve a common goal. O W T E K R M A 2 The set of factors that influences the actions taken by an individual to accomplish a goal. O I I T M N O T V A 3 The major ongoing activities of a business. O I S P R N O A E T 4 In Maslow’s hierarchy of needs, things required to sustain life, such as food and shelter. Y S G D I O O N C S P E L L I A H E 5 Efforts to increase the effectiveness and efficiency of specific business operations. N P C O E O R E S E R I P T M V M S 6 Effectively directing the major activities of a business to achieve its goals N N A A T E M O N I R A E P S O E T M G 7 In Maslow’s hierarchy of needs, the need to grow emotionally and intellectually, to be creative, and to achieve your full potential. I - U A T A I A L T C L F S N E Z O 8 In Maslow’s hierarchy of needs, the need to belong, to interact with others, to have friends, and to love and be loved. D S E N I L O C E A S 9 In Maslow’s hierarchy of needs, the need for recognition and respect from others. S E S E E E E T N M D 10 In Maslow’s hierarchy of needs, things required to make sure you and those you care about are safe and free from harm T Y I S E U N S E R E C D 11 Job factors that dissatisfy when absent but do not contribute to satisfaction when they are present. N F C S Y H O G E E I T R A 12 Job factors that increase job satisfaction. R S I O T O T M A V 13 In McClelland’s theory, desire to influence and control others and to be responsible for a group’s activities. W E E E N P R D O 14 In McClelland’s theory, the need to take personal responsibility for work, set personal goals, and have immediate feedback on work. I T E M H C E E N A D N V E E 15 In McClelland’s theory, motivation related to relationships with others and fitting in with a group. I I E N N A F O A I D E L T F 16 A specific measure that establishes the amount of time needed to complete an activity. T D A D R N A I T E M S 17 The predetermined cost of performing an operation or producing a good or service. D N A T D O A S S T R C 18 A specific measure that describes expected consistency in production or performance. L A S U T D A R A T D Q Y I N 19 A specific measure that establishes the expected amount of work to be completed. Q R N D N I T T S A Y T D A U A 20 (1) Income minus costs. (2) The incentive, as well as the reward, for producing goods and services. P O R F I T 21 All the materials and products a business has on hand for use in production and available for sale. I Y T E V N O R N 22 The difference between current performance and the standard. C I A A V N R E 23 (1) The provision of goods or services to a customer with an agreement for future payment. (2) Purchase arrangement in which goods and services are provided with the expectation of future payment by the customer R D I E C T 24 A method in which the company maintains very small inventories and obtains materials just in time for use. M O T S J R U L I O N - Y E V T E T I O I N N C T N J - T I R
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