Fill in the Blanks 8a vocabulary : complete the sentencesOnline version Grade 11 second term by yasmeen elsayed 1 star linen up front luggage card lobby house trolly valet wake keeping call tips porter complimentary key desk a . : the reception area in a hotel where guests check in and are helped with other requests b . : a small amount of extra money given to sb for his / her services c . : a small vehicle with wheels which is used for carrying things d . - : a telephone call that is made to a hotel guest in order to wake them up e . : a symbol in a rating system that judges the quality of hotels and restaurants f . : the person who parks cars at a hotel , restaurant , etc . g . : a person who helps hotel guests with their luggage h . : offered for free i . : the area in a large building or hotel near the entrance j . : a plastic card that is used to open a door that has an electronic lock k . : bed sheets , blankets , pillow cases , l . : the department in a hotel that is responsible for cleaning 2 least chance accident yourself distance mistake loss present costs risk taxi surprise once risk surprise chance once loss credit myself 1 . Hassan was so shocked that he was at a for words . 2 . I ? m sorry . I dropped it by . 3 . I saw a friend from school by when I was on holiday in Doha . 4 . At the of sounding rude , I ? m afraid I don ? t like your new hairstyle . 5 . You won ? t go through this by . You can always count on me , no matter what happens . 6 . The missing documents must be found at all . 7 . Call for an ambulance at ! 8 . When I told my brother the news , his reaction took me by . 9 . We must get her to hospital at ! Her life could be in danger ! 10 . At the of sounding dramatic , this could be the most important decision of my life . 11 . Can I pay for this by card ? I ? m afraid I don ? t have any cash with me . 12 . I locked myself out of my hotel room by , and I had to get another key card . 13 . I was so surprised when I found out that I had received my degree with first - class honours that I was at a for words . 14 . I don ? t like travelling by ; it ? s much more fun to travel with friends or family . 15 . We don ? t have any messages for you at , but I will personally call you when we do . 16 . Khalifa always goes to work by because it ? s quicker than using public transport . 17 . At a , he looked like my cousin , but when I reached him I realised I had made a mistake . 18 . I ran into your cousin , Yousef , by in the supermarket last Monday . 19 . Working as a waitress may not pay well , but at the tips are good . 20 . The sudden loud noise took me by .