Matching Pairs BEIV: CRM TERMINOLOGYOnline version Practice CRM terms by Maria Eugenia Avila Torres 1 2 3 4 5 6 7 8 9 10 11 12 Better to what has been done before. Creating goods to be sold. Discussing a problem with others. Transactions between consumers (ads in a newspaper, auctions) the amount by which the value of an article is increased based on additional and exclusive features. A business run by one person. Agreement to split production costs between two companies. The range or amount of something covered. Having the best profit at the lowest possible cost. Transaction directly to the final user. (retailers, supermarkets) Transactions to a government agency (infrastructure or construction) Losing money rather than making profit.