Matching Pairs BEIV: CRM TERMINOLOGYOnline version Practice CRM terms by Maria Eugenia Avila Torres 1 2 3 4 5 6 7 8 9 10 11 12 Transaction directly to the final user. (retailers, supermarkets) Transactions between consumers (ads in a newspaper, auctions) Losing money rather than making profit. Creating goods to be sold. Better to what has been done before. Agreement to split production costs between two companies. The range or amount of something covered. Transactions to a government agency (infrastructure or construction) Discussing a problem with others. A business run by one person. the amount by which the value of an article is increased based on additional and exclusive features. Having the best profit at the lowest possible cost.