Matching Pairs BEIV: CRM TERMINOLOGYOnline version Practice CRM terms by Maria Eugenia Avila Torres 1 2 3 4 5 6 7 8 9 10 11 12 Better to what has been done before. the amount by which the value of an article is increased based on additional and exclusive features. Creating goods to be sold. Agreement to split production costs between two companies. Discussing a problem with others. The range or amount of something covered. Having the best profit at the lowest possible cost. Transactions to a government agency (infrastructure or construction) Transactions between consumers (ads in a newspaper, auctions) Losing money rather than making profit. A business run by one person. Transaction directly to the final user. (retailers, supermarkets)