Matching Pairs Typical Customers ComplaintsOnline version Look at the following typical complaints. Match them to the possible excuses/reasons on the right: by Elsa Lisseth Chávez Orellana 1 5. an overdue paymen 2 3. a late delivery 3 6. lack of customer service 4 4. an overcharge 5 1. damaged good 6 2 goods never arrived e. bad handling d. an accounting error e. bad handling f. business is short-staffe c. a missing order a. a delay at the border
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