Matching Pairs Typical Customers ComplaintsOnline version Look at the following typical complaints. Match them to the possible excuses/reasons on the right: by Elsa Lisseth Chávez Orellana 1 6. lack of customer service 2 3. a late delivery 3 5. an overdue paymen 4 1. damaged good 5 4. an overcharge 6 2 goods never arrived a. a delay at the border c. a missing order f. business is short-staffe d. an accounting error e. bad handling e. bad handling
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