Froggy Jumps Tools quizOnline version Topics are BI&A and AppOne tabs. by Miguel Angel Pulido Cabrera 1 This tool is known as our system data base to look up information from our customers. a AppOne b BI&A c ConfieHUB 2 The most common search criteria to locate a customer in AppOne is... a Full address b Full name c Phone number 3 This search criterion should be the first option to ask customers to locate their profiles. a Transaction number b Customer number c Phone number 4 In this tab in Atlas we can locate information such as the customer´s full name, phone number, full address, DL, and DOB. a Policies b Customer Details c Transactions 5 In this tab in Atlas we can locate the policy number as well as the Insurance Company name. a Customer Details b Policies c Activities 6 In this tab in Atlas we can see all the notes the agent spoke about with the customer. a Activities b Policies c Summary 7 This tool we use it to locate the Carrier´s phone number, claims department phone number, full address, e-mail address, and some forms the customers need to print. a BI&A b AppOne c SAT website 8 If the customers are involved in an accident, they want to file a CLAIM, who would they call? a Confie front desk b Freeway c Insurance Company 9 In this tab, we can locate the transactions made such as payments, endorsements, and cancellations the customers have made. a Transactions b Activities c Customer Details
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