Tools quiz

Froggy Jumps

(3)

Played 119

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About this activity

Topics are BI&A and AppOne tabs.

Created by

Miguel Angel Pulido Cabrera

United States

Download the paper version to play

Top 10 results

#	Player	Accuracy	time
1	Mondi September 18, 2023	% 100	00:46
2	GZED July 6, 2023	% 100	00:51
3	Monzerrat Jimenez July 6, 2023	% 100	00:52
4	Miguel Angel Pulido Cabrera April 12, 2023	% 100	01:09
5	HUMBERTO December 21, 2023	% 100	01:20
6	Richie January 17, 2024	% 78	01:40
7	Moca September 18, 2023	% 67	01:55
8	isaac January 17, 2024	% 56	01:29
9	Marshall January 17, 2024	% 56	01:41

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Froggy Jumps Tools quizOnline version Topics are BI&A and AppOne tabs. by Miguel Angel Pulido Cabrera 1 This tool is known as our system data base to look up information from our customers. a AppOne b BI&A c ConfieHUB 2 The most common search criteria to locate a customer in AppOne is... a Full address b Full name c Phone number 3 This search criterion should be the first option to ask customers to locate their profiles. a Transaction number b Customer number c Phone number 4 In this tab in Atlas we can locate information such as the customer´s full name, phone number, full address, DL, and DOB. a Policies b Customer Details c Transactions 5 In this tab in Atlas we can locate the policy number as well as the Insurance Company name. a Customer Details b Policies c Activities 6 In this tab in Atlas we can see all the notes the agent spoke about with the customer. a Activities b Policies c Summary 7 This tool we use it to locate the Carrier´s phone number, claims department phone number, full address, e-mail address, and some forms the customers need to print. a BI&A b AppOne c SAT website 8 If the customers are involved in an accident, they want to file a CLAIM, who would they call? a Confie front desk b Freeway c Insurance Company 9 In this tab, we can locate the transactions made such as payments, endorsements, and cancellations the customers have made. a Transactions b Activities c Customer Details

Froggy Jumps

Tools quizOnline version

Topics are BI&A and AppOne tabs.

by Miguel Angel Pulido Cabrera

This tool is known as our system data base to look up information from our customers.

AppOne

BI&A

ConfieHUB

The most common search criteria to locate a customer in AppOne is...

Full address

Full name

Phone number

This search criterion should be the first option to ask customers to locate their profiles.

Transaction number

Customer number

Phone number

In this tab in Atlas we can locate information such as the customer´s full name, phone number, full address, DL, and DOB.

Policies

Customer Details

Transactions

In this tab in Atlas we can locate the policy number as well as the Insurance Company name.

Customer Details

Policies

Activities

In this tab in Atlas we can see all the notes the agent spoke about with the customer.

Activities

Policies

Summary

This tool we use it to locate the Carrier´s phone number, claims department phone number, full address, e-mail address, and some forms the customers need to print.

BI&A

AppOne

SAT website

If the customers are involved in an accident, they want to file a CLAIM, who would they call?

Confie front desk

Freeway

Insurance Company

In this tab, we can locate the transactions made such as payments, endorsements, and cancellations the customers have made.

Transactions

Activities

Customer Details

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Tools quiz

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Froggy Jumps

Tools quizOnline version

by Miguel Angel Pulido Cabrera

This tool is known as our system data base to look up information from our customers.

The most common search criteria to locate a customer in AppOne is...

This search criterion should be the first option to ask customers to locate their profiles.

In this tab in Atlas we can locate information such as the customer´s full name, phone number, full address, DL, and DOB.

In this tab in Atlas we can locate the policy number as well as the Insurance Company name.

In this tab in Atlas we can see all the notes the agent spoke about with the customer.

This tool we use it to locate the Carrier´s phone number, claims department phone number, full address, e-mail address, and some forms the customers need to print.

If the customers are involved in an accident, they want to file a CLAIM, who would they call?

In this tab, we can locate the transactions made such as payments, endorsements, and cancellations the customers have made.

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