Matching Pairs Replacing Sentences Game Basic Customer Service Training (D)Online version Match sentences with the more customer-friendly equivalents. by Josh W 1 I wrote it down, thanks. 2 What's your name? 3 Wait, I need to write that down. 4 I am putting it in the post today, so you will probably get it next week. 5 Nice talking to you. 6 I will give you a ring sometime tomorrow. 7 I have no idea, so I really don't know what to tell you, I will be glad to send this out to you today. You should receive it by Tuesday. I will check on that information and call you back in 30 minutes. May I have your name, please? Let's go over it again to be sure of details. I will get back to you at about 11 AM, Is that ok? I appreciate you taking the time to call today. One moment please. I will just make a note of that.