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Hanging on the telephone: Customer service

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Hanging on the telephone: Customer service

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Listen to the audio and complete the sentences using the words or phrases you hear.

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Created by

Maria Fernanda Vallejo Acuña
Maria Fernanda Vallejo Acuña
Colombia

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Hanging on the telephone: Customer serviceOnline version

Listen to the audio and complete the sentences using the words or phrases you hear.

by Maria Fernanda Vallejo Acuña
1

1 . All our agents are right now , please hold .
2 . Good afternoon , my name is David . your name , please ?
3 . I help you , Angela ?
4 . Is the in your name ?
5 . Can I for some further identification ?
6 . Can you your phone number for this account , Angela ?
7 . I'll to our customer service agents .
8 . I'm sorry , I can't hear you very well . Could you , please ?
9 . This will take a few seconds . I'll just put you .
10 . Is there anything else I can this afternoon , Angela ?

 
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