Matching Pairs Business communicationsOnline version Match what the receptionist says with the caller's responses. by Mônica Sanoli 1 I'm sorry. The line is busy. 2 I'll ask him to call you when he gets back. 3 Smith & Sons. Can I help you? 4 Who's calling, please? 5 Can I take a message? 6 Does he have your number? Can I leave him a message? I'll give it to you now. It's Jane Bowman of Bowman's Builders. No thanks. I'll call back later. Hello. I'd like to speak to Albie smith, please. Thank you very much. Goodbye.