Matching Pairs Business communicationsOnline version Match what the receptionist says with the caller's responses. by Mônica Sanoli 1 I'll ask him to call you when he gets back. 2 I'm sorry. The line is busy. 3 Can I take a message? 4 Smith & Sons. Can I help you? 5 Does he have your number? 6 Who's calling, please? Hello. I'd like to speak to Albie smith, please. Can I leave him a message? Thank you very much. Goodbye. It's Jane Bowman of Bowman's Builders. I'll give it to you now. No thanks. I'll call back later.