Matching Pairs Business communicationsOnline version Match what the receptionist says with the caller's responses. by Mônica Sanoli 1 I'm sorry. The line is busy. 2 Who's calling, please? 3 Smith & Sons. Can I help you? 4 Can I take a message? 5 Does he have your number? 6 I'll ask him to call you when he gets back. I'll give it to you now. Can I leave him a message? No thanks. I'll call back later. Thank you very much. Goodbye. Hello. I'd like to speak to Albie smith, please. It's Jane Bowman of Bowman's Builders.