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Crossword Puzzle
Crossword Puzzle

HD Performance & QA

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HD Performance & QA

Crossword Puzzle

(1)
Review of performance and QA information

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About Crossword Puzzle
employee training
 Recommended age: 16 years old
26 times made

Created by

Amanda Head
Amanda Head
United States

Top 10 results

  1. 1
    Harry Friend
    Harry Friend
    69:30
    time
    95
    score
  2. 2
    Matt Robinson
    Matt Robinson
    04:58
    time
    85
    score
  3. 3
    Elizabeth Harris
    Elizabeth Harris
    04:57
    time
    80
    score
  4. 4
    tammy
    tammy
    19:18
    time
    60
    score
  5. 5
    Melissa
    Melissa
    05:00
    time
    10
    score
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Crossword Puzzle

HD Performance & QAOnline version

Review of performance and QA information

by Amanda Head
1

Opportunity to connect with team and hear updates

2

Data to measure your performance

3

Shared by your supervisor and discussed in 1:1 meetings

4

Provides an insight into the customer's experience

5

Day of personal time

6

Form to document your call quality

7

Refusal to take a call

8

Points received for missed on a QA form

9

Points received for Exceeded on a QA form

10

Name of your supervisor

3
10
9
2
8
4
7
6
5
1
 
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