Matching Pairs At the hotelOnline version Match the sentences by Mônica Sanoli 1 'Good afternoon. Carlton Hotel. How may I help you? 2 'I'll call the technician, Madam.' 3 'Are you ready to order, Sir?' 4 'May I clean your room now?' 5 'Can I help you with your luggage, Madam?' 'Yes, of course. I'm just going out.' 'No, I just can't decide.' 'Yes, hello. I'm phoning to check if my online booking went through.' 'Yes, please. I've got some very heavy suitcases.' 'Thank you. And ask him to come immediately!'