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1790_3 UA4. Técnicas de venta, canales y posventa

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1790_3 UA4. Técnicas de venta, canales y posventa

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About this activity

Conceptos esenciales relacionados con la venta y el servicio al cliente en el mundo empresarial.

Created by

Luz Toro Pineda
Luz Toro Pineda
Spain

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1790_3 UA4. Técnicas de venta, canales y posventa
 

Crossword Puzzle

1790_3 UA4. Técnicas de venta, canales y posventaOnline version

Conceptos esenciales relacionados con la venta y el servicio al cliente en el mundo empresarial.

by Luz Toro Pineda
1

Son estrategias y métodos utilizados por los profesionales de ventas para persuadir a los clientes potenciales a comprar un producto o servicio.

2

Medios o plataformas a través de los cuales las empresas ofrecen sus productos o servicios a los clientes.

3

Actividades y soporte que una empresa proporciona a los clientes después de que han realizado una compra.

4

El vendedor identifica posibles clientes potenciales o "prospectos". Esto implica la búsqueda de individuos u organizaciones que puedan estar interesados en el producto o servicio que se ofrece.

5

Una vez que se han identificado prospectos, el vendedor se comunica con ellos.

6

El vendedor evalúa si el cliente potencial tiene una necesidad real del producto o servicio y si cuenta con los recursos para comprarlo.

7

El vendedor presenta el producto o servicio de manera detallada.

8

El vendedor aborda estas objeciones de manera efectiva, proporcionando información adicional o resolviendo cualquier inquietud que pueda surgir. El objetivo es superar las barreras para la compra.

9

Cuando el cliente potencial está convencido y listo para comprar, el vendedor procede.

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