Fill in the Blanks Telephoning - VocabularyOnline version Complete the sentences with the given words. by Ana González 1 hold place caller greet complaint extension impolite - When you answer the phone , it's important to the caller with a friendly and professional tone . - It's considered to interrupt someone while they are speaking . - The on the line is inquiring about your product offerings . - If you need to speak with someone in another department , you may have to dial their . - Can you please for a moment while I check the availability ? - You can an order by contacting our sales department . - If you have a , please let us know , and we will address it promptly . 2 request apply etiquette transfer polite callback invoice receiver - Always remember to use language , even in challenging situations or conversations . - Understanding workplace is crucial for maintaining a positive and professional environment . - The of the message should acknowledge understanding by confirming the details . - I'll your call to the sales department for further assistance . - Please provide a number so we can reach you with the information you requested . - You can a copy of the company's brochure for more information . - The for the services will be sent to you by the end of the month . - If you're interested in joining our team , you can for the open position online . 3 query regard provide say ask voicemail available put - When assisting a customer , make sure to clear and accurate information . - If the line is busy , you can leave a with your contact details . - I'll through your call to the customer service desk . - Could you her to send me the invoice ? - If you have any questions or concerns , feel free to our support team . - With to your inquiry , we will get back to you as soon as possible . - I'm currently to assist you with any questions or concerns . - Could you I'll call her back this afternoon ?
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