Froggy Jumps Operations Management QuizOnline version Test your knowledge of operations management with this quiz game! by sarah ayyad 1 What is the primary goal of operations management? a To maximize efficiency and minimize costs b To maximize profits c To maximize customer satisfaction 2 What is the role of operations management in a company? a To oversee the production process and ensure efficiency b To develop marketing strategies c To handle customer complaints 3 What is the purpose of capacity planning in operations management? a To reduce production costs b To ensure that a company has enough resources to meet demand c To increase customer satisfaction 4 What is the difference between a product layout and a process layout? a There is no difference between a product layout and a process layout b In a product layout, the equipment is arranged according to the sequence of production steps, while c In a process layout, the equipment is arranged according to the sequence of production steps, while 5 What is the purpose of quality control in operations management? a To reduce production costs b To increase production speed c To ensure that products meet the desired quality standards 6 What is the role of inventory management in operations management? a To ensure that there is enough inventory to meet customer demand without excessive carrying costs b To minimize customer complaints c To maximize production efficiency 7 What is the purpose of supply chain management in operations management? a To reduce production costs b To increase customer satisfaction c To coordinate and optimize the flow of materials, information, and funds from suppliers to customers 8 What is the role of forecasting in operations management? a To maximize customer satisfaction b To predict future demand and plan production accordingly c To minimize production costs 9 What is the purpose of lean manufacturing in operations management? a To eliminate waste and improve efficiency b To increase production capacity c To reduce customer complaints 10 What is the role of project management in operations management? a To handle customer complaints b To manage day-to-day operations c To plan, execute, and control projects to achieve specific goals