Technical SupportOnline version Technical support service video by Carolina GOMEZ MELENDEZ 1 What is the customer's surname? Select one or more answers a Baez b Paez c Perez 2 What is Laura's email address? Select one or more answers a lauraperez@gmail.com b laura/perez@gmail.com c laura_perez@gmail.com 3 Laura was born on Select one or more answers a January 13th,1987 b January 3rd,1987 c January 30th,1987 4 Laura couldn't complete her... Select one or more answers a booking b mobile application c computer 5 She tried to ......the application ... Select one or more answers a delete - several times b refresh - just once c refresh - several times 6 The page shows an error. Select one or more answers a True b False c refresh - several times 7 Laura has not updated the software yet. Select one or more answers a True b False c refresh - several times 8 Laura is using .....operating systems Select one or more answers a Android OS b Linux c iOS 4.1 9 Miranda suggests Laura to buy another cellphone. Select one or more answers a true b false c iOS 4.1 10 After updating the operating system Laura could book a place again in her cellphone. Select one or more answers a True b False c iOS 4.1 11 Laura doesn't accept that Miranda's offer to sends her articles about the latest places and promos. Select one or more answers a True b False c iOS 4.1