Fill in the Blanks ACTIVE Net Support Training Module 13 ReviewOnline version Test your knowledge of the important concepts in Module 14 using this fill in the blanks activity. by Elizabeth Halter 1 Microsoft Adobe Internet Workstation Google Environments Virtual Firefox Explorer ACTIVE Windows Safari ACTIVE Net's supported applications and browsers : Microsoft 8 , 8 . 1 & 10 , Net Service ( ANWS ) , Reader 11 . 0 . 06 or later , Edge , and Chrome . 2 Python plans devices POS failure recover production C++ JAVA startup ACTIVE Net Workstation Service allows ACTIVE Net to fully function without Oracle JRE . It is recommended that all clients install ANWS , but it is only necessary for workstation computers that use , pass / validation , or payment . ANWS must be set to automatic and automatically on . 3 multiPRO USB virtual printer workstation APG COM power Serial terminal dependent Star ACTIVE Net supports the S4000 cash drawer using the serial or connection . The APG Interface cash drawer connects directly to the computer . It has its own supply . The APG MultiPRO cash drawer connects to the receipt which is connected to the workstation computer . It does not have its own power supply and is on the receipt printer . The port number must be entered in ACTIVE Net correctly during set up , otherwise the cash drawer will not function properly . 4 Ethernet virtual HP HDMI serial Epson driver COM T88IV Star USB USB ACTIVE Net supports three printer models : Epson TM , TM T88V , and TSP100 . The Star TSP100 only uses a connection and the Epson printers use either a or USB connection . Only printers using connection require the installation of a . All receipt printers use a port utility . The most common call driver for receipt printers is when a client did not install the virtual port driver and set up the port to match the printer on the device manager . 5 Account PIN Workstation Dejavoo MagTek debit Square Ingenico Processor ID readers credit The payment devices that ACTIVE Net supports are card and pads . The credit card readers are all devices . The PIN pads are , PAX , and Verifone devices . All payment devices require that ACTIVE Net Service be installed on the workstation computer and the Merchant / Payment Settings be configured correctly . 6 down COM recognized USB CPX cycled workstation money power served ANWS The IPP320 may display a screen or CPX 10 . 14 . This occurs for many reasons : user is logged in on the wrong , USB port has saving settings enabled , PIN pad port name does not match port number , workstation computer is power / powered on , PIN pad not by computer , not installed or out - of - date . 7 A80 PAX Wi-Fi ECR PIN US S300 ICR USB password Ethernet both Q25 demo ACTIVE Net supports three PIN pad devices : , Q25 , A35 . The PAX S300 is used in the , the PAX is used in Canada , and the A35 is used in . If a PAX device arrives in mode , the user must obtain a temporary to set the device to normal mode . PAX devices may be connected to the workstation computer via USB or . is the preferred method . The Comm Type selected on the PAX device must match the connection type . 8 upload TCP Verifone charger T650p download T650c cover Downloader P400 Ethernet There are two models of payment devices that ACTIVE Net supports : T650c and T650p . The is a standalone PIN pad with an Ethernet port . The comes with a docking station that serves as a . It does not have an port . Both models must be connected to the workstation computer via / IP . An issue with this device is the app used to new versions of the Payment Application is referred to as UDS Client App but is actually labeled .
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