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ACTIVE Net Support Training Module 13 Review

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ACTIVE Net Support Training Module 13 Review

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Test your knowledge of the important concepts in Module 14 using this fill in the blanks activity.

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Elizabeth Halter
Elizabeth Halter
United States

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ACTIVE Net Support Training Module 13 Review
 

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ACTIVE Net Support Training Module 13 ReviewOnline version

Test your knowledge of the important concepts in Module 14 using this fill in the blanks activity.

by Elizabeth Halter
1

Workstation Firefox Google Adobe ACTIVE Internet Explorer Virtual Microsoft Environments Windows Safari

ACTIVE Net's supported applications and browsers : Microsoft 8 , 8 . 1 & 10 , Net Service ( ANWS ) , Reader 11 . 0 . 06 or later , Edge , and Chrome .

2

failure devices C++ POS JAVA startup production plans recover Python

ACTIVE Net Workstation Service allows ACTIVE Net to fully function without Oracle JRE . It is recommended that all clients install ANWS , but it is only necessary for workstation computers that use , pass / validation , or payment . ANWS must be set to automatic and automatically on .

3

APG multiPRO virtual printer terminal workstation Serial COM dependent power Star USB

ACTIVE Net supports the S4000 cash drawer using the serial or connection . The APG Interface cash drawer connects directly to the computer . It has its own supply . The APG MultiPRO cash drawer connects to the receipt which is connected to the workstation computer . It does not have its own power supply and is on the receipt printer . The port number must be entered in ACTIVE Net correctly during set up , otherwise the cash drawer will not function properly .

4

HP USB T88IV USB Ethernet driver Epson COM Star virtual serial HDMI

ACTIVE Net supports three printer models : Epson TM , TM T88V , and TSP100 . The Star TSP100 only uses a connection and the Epson printers use either a or USB connection . Only printers using connection require the installation of a . All receipt printers use a port utility . The most common call driver for receipt printers is when a client did not install the virtual port driver and set up the port to match the printer on the device manager .

5

Account Processor Workstation Dejavoo credit readers PIN ID Ingenico debit MagTek Square

The payment devices that ACTIVE Net supports are card and pads . The credit card readers are all devices . The PIN pads are , PAX , and Verifone devices . All payment devices require that ACTIVE Net Service be installed on the workstation computer and the Merchant / Payment Settings be configured correctly .

6

workstation COM ANWS recognized cycled money USB CPX down power served

The IPP320 may display a screen or CPX 10 . 14 . This occurs for many reasons : user is logged in on the wrong , USB port has saving settings enabled , PIN pad port name does not match port number , workstation computer is power / powered on , PIN pad not by computer , not installed or out - of - date .

7

PAX demo US Q25 A80 ECR password Ethernet S300 USB ICR both Wi-Fi PIN

ACTIVE Net supports three PIN pad devices : , Q25 , A35 . The PAX S300 is used in the , the PAX is used in Canada , and the A35 is used in . If a PAX device arrives in mode , the user must obtain a temporary to set the device to normal mode . PAX devices may be connected to the workstation computer via USB or . is the preferred method . The Comm Type selected on the PAX device must match the connection type .

8

Downloader download TCP T650p P400 Ethernet T650c cover charger upload Verifone

There are two models of payment devices that ACTIVE Net supports : T650c and T650p . The is a standalone PIN pad with an Ethernet port . The comes with a docking station that serves as a . It does not have an port . Both models must be connected to the workstation computer via / IP . An issue with this device is the app used to new versions of the Payment Application is referred to as UDS Client App but is actually labeled .