Fill in the Blanks ACTIVE Net Support Training Module 13 ReviewOnline version Test your knowledge of the important concepts in Module 14 using this fill in the blanks activity. by Elizabeth Halter 1 Windows Microsoft Firefox Adobe Environments Virtual Workstation Explorer Safari ACTIVE Google Internet ACTIVE Net's supported applications and browsers : Microsoft 8 , 8 . 1 & 10 , Net Service ( ANWS ) , Reader 11 . 0 . 06 or later , Edge , and Chrome . 2 production C++ JAVA startup POS plans Python devices recover failure ACTIVE Net Workstation Service allows ACTIVE Net to fully function without Oracle JRE . It is recommended that all clients install ANWS , but it is only necessary for workstation computers that use , pass / validation , or payment . ANWS must be set to automatic and automatically on . 3 virtual workstation APG multiPRO Star COM terminal Serial USB power printer dependent ACTIVE Net supports the S4000 cash drawer using the serial or connection . The APG Interface cash drawer connects directly to the computer . It has its own supply . The APG MultiPRO cash drawer connects to the receipt which is connected to the workstation computer . It does not have its own power supply and is on the receipt printer . The port number must be entered in ACTIVE Net correctly during set up , otherwise the cash drawer will not function properly . 4 virtual COM Epson HDMI Star USB USB T88IV driver Ethernet HP serial ACTIVE Net supports three printer models : Epson TM , TM T88V , and TSP100 . The Star TSP100 only uses a connection and the Epson printers use either a or USB connection . Only printers using connection require the installation of a . All receipt printers use a port utility . The most common call driver for receipt printers is when a client did not install the virtual port driver and set up the port to match the printer on the device manager . 5 credit readers Dejavoo MagTek debit PIN Square ID Processor Account Workstation Ingenico The payment devices that ACTIVE Net supports are card and pads . The credit card readers are all devices . The PIN pads are , PAX , and Verifone devices . All payment devices require that ACTIVE Net Service be installed on the workstation computer and the Merchant / Payment Settings be configured correctly . 6 money ANWS served recognized USB workstation cycled down CPX COM power The IPP320 may display a screen or CPX 10 . 14 . This occurs for many reasons : user is logged in on the wrong , USB port has saving settings enabled , PIN pad port name does not match port number , workstation computer is power / powered on , PIN pad not by computer , not installed or out - of - date . 7 PAX Q25 Ethernet password demo ECR PIN S300 USB US both A80 ICR Wi-Fi ACTIVE Net supports three PIN pad devices : , Q25 , A35 . The PAX S300 is used in the , the PAX is used in Canada , and the A35 is used in . If a PAX device arrives in mode , the user must obtain a temporary to set the device to normal mode . PAX devices may be connected to the workstation computer via USB or . is the preferred method . The Comm Type selected on the PAX device must match the connection type . 8 Ethernet upload T650c TCP Verifone Downloader charger T650p P400 download cover There are two models of payment devices that ACTIVE Net supports : T650c and T650p . The is a standalone PIN pad with an Ethernet port . The comes with a docking station that serves as a . It does not have an port . Both models must be connected to the workstation computer via / IP . An issue with this device is the app used to new versions of the Payment Application is referred to as UDS Client App but is actually labeled .
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