Fill in the Blanks A2 Telephone 2 - Difficult situationsOnline version Fill in the gaps to create phrases by Richard Davenport 1 hole afraid wait Excuse contacting reason time disappointed noticed me , I'm a bit with the quality of the fruit . I'm I'm having a problem with my internet connection . The I'm you is because my order hasn't arrived yet . I that my new shirt has a in it . I'm not very happy with the at the restaurant . 2 confirm inconvenient complaint heard could appreciate hoping This is quite , as I need the phone for work . I was you help me track down my package . I would it if you could replace the damaged item . Just to , you mentioned I would receive a refund within a week ? I haven't back from you yet about my regarding the noisy neighbors . 3 apologize describe detail frustration tell more understand I your about the long wait time . I for the inconvenience this has caused you with your order . Can you me a bit about what happened with the product ? Could you please the issue with your internet service in more ? 4 assure into assist help prefer else options I can certainly you with that . Here are a few for getting your refund processed . We can definitely look resolving this for you . Would you a replacement for the damaged shirt or a repair ? I can you that we will take care of this issue as soon as possible and keep you updated . Is there anything I can you with today regarding your complaint ?